Useful Information

Troubleshooting

Problem

Cause & solution

The cordless camera

LCheck the connections (page 8).

does not work.

LThe cordless camera is not registered to the base unit.

 

Register the cordless camera to the base unit (page

 

12).

 

 

The cordless camera’s

LThe cordless camera is not registered to the base unit.

indicator is flashing red.

Register the cordless camera to the base unit (page

 

12).

 

LThe cordless camera is out of range. Locate the

 

cordless camera near the base unit.

The image is faint.

LThe camera lens is dirty. Clean it with a soft dry cloth.

 

LDo not touch the lens directly. Fingerprint may cause an

 

unclear image.

 

 

The image sent from the

LAdjust the display brightness setting (page 15).

cordless camera is poor

LSelect standard quality mode instead of enhanced

on the handset display.

motion mode (page 10).

 

LThe place where the cordless camera is located is dark.

 

Improve lighting.

 

 

The image sent from the

LAdjust the display brightness setting (page 15).

cordless camera is dark

LThere is a strong sunlight or a backlight in the place

and difficult to see on the

where the cordless camera is located. Try shading the

handset display.

camera’s location.

 

 

I cannot connect to the

LThe cordless camera has lost communications with the

cordless camera, the

base unit. Move the cordless camera closer to the base

image distorts, or the

unit, and try again.

image is slow.

LThere is an obstacle such as concrete wall. Move the

 

cordless camera to the place without an obstacle.

 

LA microwave appliance is in use. Move the cordless

 

camera closer to the base unit or use the cordless

 

camera away from that appliance, and try again.

 

 

The camera sensor does

LIf you set the audio detection sensitivity to off, the

not respond.

camera sensor does not respond. Turn this feature on

 

(page 16).

 

LWhile a handset is monitoring the cordless camera, the

 

cordless camera stops detecting sound.

 

 

20For assistance, please visit http://www.panasonic.com/phonehelp

Page 20
Image 20
Panasonic KX-TGA573S operating instructions Troubleshooting, Problem Cause & solution