5
Short run time.
Product runs sluggishly.
Sometimes the product
doesn’t run, but other
times it does.
Product makes loud
noises or grinding
sounds.
Problem Possible Cause solution
Undercharged battery.
Battery is old and will not accept
full charge.
Driving conditions are too stressful.
Tires are not properly inflated.
Product is overloaded.
Loose wires or connectors.
Motor or electrical switch damage.
Chain is too dry.
Charge the battery. A new battery should have been charged for at
least 18 hours before using the product for the first time and up to12
hours after each subsequent use.
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 2 years depending on product use and
conditions. Replace only with a Razor replacement battery.
Use only on solid, flat clean and dry surfaces such as pavement or
level ground.
Check tire pressure.
Make sure you do not overload the product by allowing more than
one rider at one time, exceeding the maximum weight limit, going up
too steep a hill or towing objects behind the product. If the product is
overheated, the fuse may blow.
Check all wires and connectors to make sure they are properly
connected.
Contact your local Razor authorized service center for diagnosis and
repair. Contact Razor customer service or visit www.razor.com
Applyalubricantsuchas3in1TM or Tri-FlowTM to the chain.
TrOuBlesHOOTInG GuIDe