TROUBLESHOOTING TIPS

CALLER ID

Problem

Solution

No Display

• Is battery fully charged? Try replacing the battery.

 

• If you are using AC power, make sure that the unit

 

is connected to a non-switched electrical outlet.

 

Disconnect the unit from the plug and plug it in

 

again.

 

• Did you order Caller ID service from your local

 

telephone company? The display won't work

 

unless you order Caller ID service from your phone

 

company.

 

 

Caller ID Error Message

• The unit displays this message if it detects anything

 

other than valid Caller ID information during the

 

silent period after the first ring. This message

 

indicates either the presence of noises on the line,

 

or that an invalid message has been sent from the

 

telephone company.

 

 

TELEPHONE

 

 

 

Problem

Solution

 

 

No dial tone

• Check installation:

 

— Is the base power cord connected to a working

 

outlet?

 

— Is the TALK light on?

 

— Is the telephone line cord connected to the base

 

unit and the wall jack?

 

• Disconnect the base from the wall jack and connect

 

another phone to the same jack. If there is no dial tone

 

in the second phone, the problem might be your

 

wiring or local service.

 

• Is the handset out of range of the base?

 

• Make sure the battery is properly charged (12 hours).

 

• Is the battery pack installed correctly?

 

• Did the handset beep when you pressed the TALK

 

button? Did the CHARGE/ IN USE indicator come on?

 

The battery may need to be charged.

25

Page 25
Image 25
RCA 26730 manual Troubleshooting Tips, Silent period after the first ring. This message