TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
Problem | Solution | |
No dial tone | • | Check installation: |
| — | Is the base power cord connected to a working outlet? |
| — | Is the telephone line cord connected to the base unit and the |
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| wall jack? |
| • | Connect another phone to the same jack; the problem might be |
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| your wiring or local service. |
| • | Is the handset out of range of the base? |
| • | Make sure the battery is properly charged (12 hours). |
| • | Is the battery pack installed correctly? |
| • | Did the handset beep when you pressed theTALK button? Did |
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| the charge/in use indicator come on?The battery may need to be |
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| charged. |
| • | Place the handset in the base for at least 20 seconds. |
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Dial tone is OK, | • | Make sure theTONE/PULSE setting is correct. |
but can’t dial out |
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Handset does not ring | • | Make sure the RINGER switch on the handset is turned to ON. |
| • | Move closer to the base.The handset may be out of range. |
| • | You may have too many extension phones on your line.Try |
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| unplugging some phones. |
| • | Check for dial tone. |
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You experience | • | Change channels. |
static noise, or fading | • | Move closer to base (handset might be out of range). |
in and out | • | Does the base need to be relocated? Make sure base is not |
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| plugged into an outlet with another household appliance. |
| • | Charge battery. |
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Unit beeps | • | Place handset in base for 20 seconds; if it still beeps, charge |
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| battery for 12 hours. |
| • | Clean charging contacts on handset and base with a soft cloth, |
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| or an eraser. |
| • | See solutions for “No dial tone.” |
| • | Replace battery. |
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Memory Dialing | • | Did you program the memory location keys correctly? |
doesn't work | • | Did you follow proper dialing sequence? |
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