TROUBLESHOOTING TIPS

PHONE

Problem

 

Explanation/Solution

No dial tone.

•

Check the hook switch to make

Won't dial out.

 

sure it pops up.

 

•

Make sure the tone/pulse setting is

 

 

programmed correctly.

 

 

 

Phone doesn’t ring.

•

Check the ringer volume.

 

• Could have too many phones on one line. (See

 

 

FCC registration information regarding REN)

 

 

 

Low handset or

•

Check the volume settings.

speaker volume.

 

 

 

 

 

Light and tone

•

This is normal as power is fluctuating

feedback flutter when

 

with phone outpulsing.

dialing in pulse mode.

 

 

 

 

 

Can’t be heard by

•

Make sure the phone cord is securely

other party.

 

plugged in.

 

 

 

Memory dialing.

•

Make sure you entered the numbers correctly.

 

 

(See "Memory.")

 

 

 

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RCA 29893 manual Troubleshooting Tips, Phone