RCA 900 MHz manual Troubleshooting Guide, Cordless Phone Solutions

TROUBLESHOOTING GUIDE

CORDLESS PHONE SOLUTIONS

Problem	Solution
No dial tone	•	Check installation:
		— Is the base power cord connected to a working outlet?
		— Is the telephone line cord connected to the base unit
		and the wall jack?
	• Connect another phone to the same jack; the problem
		might be your wiring or local service.
	• Is the handset out of range of the base?
	• Make sure the battery is properly charged (12 hours).
	• Is the battery pack installed correctly?
	•	Did the handset beep when you pressed the TALK button?
		Did the IN-USE indicator come on? The battery may need to
		be charged.
	• Place the handset in the base for at least 20 seconds.
Dial tone is OK,	•	Make sure the T/P switch on the base is
but can’t dial out		correctly set .
Handset does not ring	•	Make sure the RINGER switch on the handset is turned to
		ON.
	• Move closer to the base. The handset may be out of range.
	• You may have too many extension phones on your line. Try
		unplugging some phones.
	• Check for dial tone.
You experience static,	•	Change channels.
noise, or fading in and out	•	Move closer to base (handset might be out of range).
	• Does the base need to be relocated? Make sure base is not
		plugged into an outlet with another household appliance.
	•	Charge battery.

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