Trouble Checks
Troubles sometimes are caused by simple “faults” that you can easily correct without the help of a service technician by first checking a few basic remedies.
Before you call or take your camcorder to an Authorized RCA Camcorder Servicenter, look below for the type of trouble you are experiencing. Then perform the simple checks and adjustments listed for that trouble.
If service should be necessary, the warranty information lists what your warranty covers and explains how to get service.
SYMPTOM
POSSIBLE CAUSE
SUGGESTED SOLUTION
Power |
| No power | Battery pack is not charged. | Charge battery pack sufficiently (p. 6). | |||
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| Power source is not properly | Connect power source properly |
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| connected. | (pp. 5,7,8). |
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| Power goes off soon | Depleted battery pack | Use a fully charged battery pack (p. 7). | |||
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| Dew in Camcorder | Wait until dew dries (pp. v, 4). | ||||
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Record- |
| Power on but no | Camcorder is in VCR mode. | Set Power switch to CAMERA (p. 11). | |||
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| image on monitor. |
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| Cannot record. | Erasure protection hole is | Slide red projection to open hole (p. 9). | |||
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| Fuzzy picture | Dust or other foreign matter | Clean lens. | |||
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| on lens. |
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| Not properly focused. | Adjust focus manually or set Camcorder |
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| to Auto Focus mode (p. 16). |
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Playback |
| No image appears | Improperly connected to TV. | Reconnect properly (p. 19). | |||
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| on connected TV’s |
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| TV’s channel or TV’s VIDEO | Set TV to its VIDEO input channel | ||||
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| screen. | |||||
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| channel not selected | (p. 19). | ||||
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| Camcorder does not | Dirty video heads | Call for Customer Service. | |||
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| playback in color on |
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| connected TV. |
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| Video noise in | Worn video heads | Call for Customer Service. | |||
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| image. |
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| Old or worn tape | Use a new tape cassette (p. 9). | ||||
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Cassette cannot be inserted. | Cassette is not right side up, | Check cassette positioning and reinsert | |||||
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| or is backwards. | (p. 9). |
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Cassette won’t eject. | Camcorder is in Recording | Press REC START/STOP (or STOP) | |||||
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| mode. | button to stop tape, and try again (p. 11). |
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No tape movement in Fast | Tape already completely | Rewind tape to desired point (p. 14). | |||||
Forward mode. | wound. |
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No tape movement in Rewind | Tape already completely | Fast forward tape to desired point (p. 14). | |||||
mode. |
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| rewound. |
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| BATTERY DEW/CLOG | Tape protection circuit is | Eject the tape from the Camcorder and | |||
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| activated. | reload it. |
Red |
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BATTERY and DEW/CLOG |
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indicators are flashing in sync. |
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Note This unit is equipped with a microprocessor. Its performance could be adversely affected by external electrical noise or interference. If this should happen, turn off the power and disconnect the unit from any power sources. Then reconnect the power sources (to resume operation).
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