Customer Assistance and Service

You can reach Thomson at the following

number:

800–283–6503

(Toll free inside U.S.A.)

Our toll-free Camcorder number operates

from 8 a.m. to 5 p.m., CST

Monday–Friday

for U.S. customers only

Thomson provides a toll-free telephone number to help you with any problems you may encoun- ter with your camcorder.

Many can be diagnosed over the phone, and if necessary, a replacement unit can be shipped to you. Please have your camcorder model/serial number and date of purchase ready when you call. If your unit is out of warranty, we will quote the cost of an exchange unit to you.

Returning equipment to Thomson for repair or exchange

If we are unable to resolve your problem over the phone, we will gladly service your unit or exchange it for a new or refurbished camcorder. Refer to the limited warranty on the reverse side to learn about your specific rights and responsi- bilities.

Always consult Thomson and get a Return Authorization number before returning anything! Obtain a Return Authorization (RA) number from the telephone representative before returning your equipment to avoid delays, accounting errors, or even loss of your unit.

Important information to customers who ship defective equipment to Thomson Consumer Electronics

The Thomson representative who authorized the return of your equipment will give you an RA number over the phone. They will also provide you with instructions on where and how to return your camcorder. Write the number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box will be returned to you at your expense.

Include a brief note describing the problem and any conversations about the problem you have had with Thomson personnel. Include your name, address, and model/serial number of your camcorder. These numbers are located on the bottom of your unit. If your camcorder is within the warranty period, please provide a copy of the bill of sale to verify purchase date. Use the original box and packing material to protect the equipment from damage in shipment.

For your protection, insure all shipments for full replacement value and use a reliable shipper. Thomson assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed by Thomson.

References

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RCA ProV712, ProV714 manual Customer Assistance and Service, Returning equipment to Thomson for repair or exchange
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ProV714, ProV712 specifications

The RCA ProV712 and ProV714 models are part of RCA's Pro series, known for their advanced features and technologies that cater to both professional and consumer needs. These models have gained significant attention for their robust performance, innovative design, and versatile functionalities that make them suitable for a variety of applications.

The ProV712 is designed to offer high-definition performance, making it ideal for content creators and professionals who require precision in their work. With a large display and vibrant colors, the ProV712 enhances visual content, making it a favorite among photographers, videographers, and graphic designers. The ProV714, on the other hand, takes it a step further with added functionalities that appeal to users who demand even more from their display technology.

One of the standout features of both models is the integration of advanced connectivity options. They support multiple input types, including HDMI, USB-C, and traditional AV connectors, allowing easy compatibility with a wide range of devices. This flexibility is crucial for professionals who often switch between different equipment.

Another significant characteristic of the ProV712 and ProV714 is their user-friendly interface. Both models come equipped with intuitive controls that simplify operation, enabling users to adjust settings quickly and efficiently. The high-resolution screens provide crisp, clear images, with excellent brightness and contrast levels that ensure visibility in various lighting conditions.

In terms of audio capabilities, both models feature built-in speakers that deliver clear sound, enhancing the overall multimedia experience. For users who require advanced sound options, each model is equipped with audio output capabilities, allowing for external connections to high-quality sound systems.

Durability is another key aspect of the Pro series. The ProV712 and ProV714 are built with robust materials designed to withstand the rigors of daily use, ensuring longevity even in demanding environments. This makes them suitable for both home and professional settings.

Furthermore, these models benefit from RCA's commitment to energy efficiency, helping users minimize their carbon footprint while maximizing performance. Their sleek designs and modern aesthetics also complement any workspace or entertainment setup, blending form with function seamlessly.

In summary, the RCA ProV712 and ProV714 stand out due to their combination of high-definition performance, versatile connectivity options, user-friendly interfaces, and durability. Whether for professional use or personal enjoyment, these models offer a comprehensive multimedia experience that meets the diverse needs of today’s users.
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