Maintenance

Troubleshooting

Check your problem by using the chart below and try the solutions for each problem. If the microwave oven still does not work properly, contact the nearest authorized service center.

TROUBLE

POSSIBLE CAUSE

POSSIBLE REMEDY

 

 

 

 

a. Electrical cord for oven is

a. Plug into the outlet.

Oven will not start

not plugged in.

b. Close the door and try

b. Door is open.

again.

 

 

c. Wrong operation is set.

c. Check instructions.

 

 

 

 

a. Materials to be avoided in

a. Use microwave-safe

 

microwave oven were

cookware only.

 

used.

b. Do not operate with oven

Arcing or sparking

b. The oven is operated when

empty.

 

empty.

c. Clean cavity with wet towel.

 

c. Spilled food remains in the

 

 

cavity.

 

 

 

 

 

a. Materials to be avoided in

a. Use microwave-safe

 

microwave oven were

cookware only.

Unevenly cooked

used.

b. Completely defrost food.

b. Food is not defrosted

 

foods

completely.

c. Use correct cooking time,

 

c. Cooking time, power level

power level.

 

is not suitble.

d. Turn or stir food.

 

d. Food is not turned or stirred.

 

 

 

 

Overcooked foods

Cooking time, power level is

Use correct cooking time,

not suitable.

power level.

 

 

 

 

 

a. Materials to be avoided in

a. Use microwave-safe

 

microwave oven were used.

cookware only.

 

b. Food is not defrosted

b. Completely defrost food.

Undercooked foods

completely.

c. Check to see that oven venti-

c. Oven ventilation ports are

lation ports are not restricted.

 

 

restricted.

d. Use correct cooking time,

 

d. Cooking time, power level is

power level.

 

not suitable.

 

 

 

 

 

a. Materials to be avoided in

a. Use microwave-safe

Improper defrosting

microwave oven were used.

cookware only.

b. Cooking time, power level is

b. Use correct cooking time,

 

not suitable.

power level.

 

c. Food is not turned or stirred.

c. Turn or stir food.

 

 

 

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RCA RMW713-WHITE instruction manual Maintenance, Troubleshooting, Possible Cause, Possible Remedy