RCA WHP170, WHP175 manual Troubleshooting, Problem, Solution

Models: WHP170 WHP175

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TROUBLESHOOTING

TROUBLESHOOTING

Refer to this troubleshooting section if you encounter any difficulties in setting up and using your headphones.

PROBLEM

SOLUTION

No sound heard

A)

Check that your audio source, recharging

through the

 

cradle/transmitter and headphones are

headphones

 

connected, supplied properly and turned on.

 

B)

Check to ensure that the rechargeable

 

 

batteries are installed in the headset

 

 

correctly and have been recharged properly.

 

C)

Check to ensure the recharging cradle/

 

 

transmitter is running and the power

 

 

indicator light on the unit is lit.

 

D)

Check that the audio source is delivering

 

 

a sufficient signal to the recharging cradle/

 

 

transmitter’s AUDIO IN input jack.

 

 

 

 

Poor sound quality

A)

Check to ensure that the sound provided

or interference

 

by the audio source is loud enough and

 

 

of sufficient quality.

 

B)

Check if the batteries in the headphones have

 

 

sufficient power. Recharge or replace them,

 

 

if necessary.

 

C)

Check to see if you have selected the best

 

 

transmission channel (1, 2, or 3) to provide

 

 

the optimum signal reception. If necessary,

 

 

try another channel, remembering to fine-

 

 

tune the reception using the tuning control.

 

D)

Check if the distance between the headphones

 

 

and the recharging cradle/

 

 

transmitter is within the operating range.

 

 

(The effective range of this device is up to

 

 

150 feet/45 meters from the cradle/

 

 

transmitter.)* Move closer to the recharging

 

 

cradle/transmitter to receive the sound.

 

E)

Check that the audio source provides

 

 

stereo sound.

* Range may vary by environment.

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RCA WHP170, WHP175 manual Troubleshooting, Problem, Solution