Troubleshooting
If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier or ResMed. Do not attempt to open the battery.
Problem/Possible cause | Solution |
Device is not running |
|
Power connections are disrupted. | Check all cables and connect them as described in |
| Setting up. |
RPS II is discharged. | Connect the device to the mains power supply and |
| recharge the RPS II. |
RPS II is off. | Set the DC on/off switch to on. |
|
|
Incorrect output voltage selected. | Select the correct output voltage for your device |
| using the output voltage selector switch from the |
| RPS II rear panel. |
| Note: For a list of output voltages and DC cables |
| for your device, see the attached information leaflet, |
| your device user guide, or the Battery/Device |
| Compatibility List on www.resmed.com. |
RPS II sounds an audible alert continuously and an amber LED is flashing
The battery charge level is less than 5%.
Press the audible alert mute button to mute the alert. Recharge the battery as soon as possible.
RPS II sounds an audible alert for 10 seconds and a green LED is flashing
The battery charge level is below | Recharge the battery as soon as possible. |
10%. |
|
|
|
Charging stops before completion |
|
When charging the battery inside | Remove the battery from the RPS II carry bag or |
the RPS II carry bag, the ambient | charge the battery where the ambient temperature is |
temperature is warmer than 35oC. | cooler than 35oC. |
Battery turns off and stops powering device
When the battery is in the RPS II carry bag, the ambient temperature is warmer than 35oC.
Remove the battery from the RPS II carry bag or power the device where the ambient temperature is cooler than 35oC.
Battery charge level indicator is inaccurate
Ambient temperature is at extreme condition (eg,
Recharge the battery as soon as possible to ensure adequate capacity.
English 5
