ResMed S8 Escape II Troubleshooting, Anything special I should do before putting the mask on?

Models: S8 Escape II

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Anything special I should do before putting the mask on?

Before wearing your mask, wash your face to remove excess facial oils. This will allow a better fit and prolong the life of the mask cushion.

Do not use moisturizer when wearing a mask.

My mouth feels dry during treatment—what can I do?

You may experience dryness of the nose, mouth, and/or throat during the course of treatment, especially during winter. In many cases, a humidifier may resolve this discomfort. Contact your clinician for advice.

My nose is irritated during treatment—what can I do?

You may experience sneezing and/or a runny or blocked nose during the first few weeks of treatment. In many cases, nasal irritation can be resolved with a humidifier. Consult your clinician or equipment supplier for advice.

Can I travel with the S8 Escape II?

Your S8 Escape II has an internal power supply that enables it to operate in other countries. It will operate on power supplies of 100–240V and 50/60Hz. No special adjustment is necessary, but you will require an approved power cord for the region in which you are using the device.

Please consult the medical services department of your carrier if you intend to use your S8 Escape II on an aircraft. The S8 Escape II complies with US FCC Part 15, Class B requirements.

Note: Do not use your S8 Escape II while the aircraft is taking off or landing.

Can I use my S8 Escape II if mains (AC) power is not available?

A DC-12 converter is available to connect the S8 Escape II to a 12V or 24V DC power source. Contact your clinician for details.

CAUTION

! The device should not be connected to both AC and DC power sources simultaneously.

Troubleshooting

If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier or ResMed. Do not attempt to open the device.

Problem/Possible CauseSolution

No display

Power is not connected.

Ensure the power cable is connected and the power

 

switch (if available) is on.

Displays error message: Exxxx Call Service (where xxxx defines an error) or MOTOR FAULT Call Service or UPLOAD LANGUAGES Call Service or

DATA LOST Call Service

Component failure.

Call service.

English

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ResMed S8 Escape II manual Troubleshooting, Anything special I should do before putting the mask on?