161
Appendices
17
Error Message Cause and Solution Refer to
The IP address is already in use The same IP address as the camera exists in the destination
network. Check the [IP address] in the Detailed Setups
[Networks] tab.
P.116
Conflicting LAN setting The first destination sent to after turning the camera on
and the setting in the Detailed Settings [Network] tab or
[Wireless LAN] tab is different. To send to a destination
different from the setting in the [Network] or [Wireless
LAN] tab, change the destination in advance and restart
the camera.
P.116,
P.117
Destination not registered The communication list has not been imported by the
camera. Import the communication list into the camera
and try again.
P.123
Invalid key size. When [Crypt/Authentication] in [W/less LAN] is changed
on the camera, check the network key.
• If [WEP/OPEN] or [WEP/SHARED] is selected for [Crypt/
Authentication], enter the [Network Key] as below.
[String]: Five characters or 13 characters
[Hex]: Ten characters or 26 characters
• If [AES/WPA-PSK], [AES/WPA2-PSK], [TKIP/WPA-PSK], or
[TKIP/WPA2-PSK] is selected for [Crypt/Authentication],
the network key must contain 64 characters ([Hex]) or
from 8 to 63 characters ([String]).
P.117,
P.118
Cannot find access point. Camera could not find wireless LAN access point to which it
could connect using [Simple Connection] > [WPS Button]/
[WPS PIN]; check device and confirm that signal is not
blocked and that the access point is within distance of
about 30 m (100 ft.).
P.128
Connection information not
available.
Information required for connection to wireless LAN access
point is not available. Select any option other than [Off] for
[Simple Connection] and try again.
P.128
FTP send setting errors
Error Message Cause and Solution Refer to
No upload server name setting [Server Name] for the destination is not set in the Detailed
Setups [FTP Send] tab. Set the [Server Name] setting.
P.118
Cannot detect IP address Unable to acquire the IP address of the destination server.
Set the correct [Server Name] setting in the Detailed
Setups [FTP Send] tab.
P.118
No response from server The destination server does not respond. Check the
advanced settings on the [FTP Send] tab.
P.118
Cannot connect to server Unable to connect to the destination server. Check the
advanced settings on the [FTP Send] tab
P.118
Setting error either in user name
or password
Incorrect [User Name] or [Password] setting. Set the correct
[User Name] and [Password] settings in the Detailed
Setups [FTP Send] tab.
P.118