Rival IC500 warranty Troubleshooting, Problem Solution

IC500_ICM_IB.qx 6/8/07 11:22 AM Page 14

QUICK TIPS (CONT.)

II. Soft Serve Ice Cream Tips (cont.)

•Most soft serve ice cream recipes combine cream, milk and sugar. The type of cream you use will affect the flavor and texture. The higher percentage of fat, the richer the ice cream and the softer the texture.

•For example, heavy cream has at least 36% fat, followed by whipping cream (30%), light cream (18%) and half & half (10%). You may use any combination, but make sure the liquid measurement remains the same.

•For example, you can make lighter ice creams by using more half & half than cream, or by eliminating cream altogether.

•When pouring mixture into the Freezer Canister, be sure to stop at least 1" (2.5 cm) below the recipe chute opening, as mixture will increase in volume during the freezing process. Do not add more than 3 cups of liquid mixture.

•Artificial sweeteners can be used as a substitute for sugar. Heat affects the sweetness of artificial sweeteners. Only add artificial sweeteners to mixtures that are cold or have cooled completely. When a recipe calls for heating liquid to dilute sugar, omit the heating process and stir in the sweetener until it dissolves.

•Mixture should be liquid when preparation starts. Do not use stiff mixtures (i.e. whipped cream, partially frozen mixture).

•To prevent freezer burn, do not store prepared ice cream in the Freezer Canister for more than 30 minutes uncovered .

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	TROUBLESHOOTING
PROBLEM	SOLUTION
Mixture does not freeze	The Freezer Canister was not cold enough; start over by
	cleaning, drying and placing back into freezer.
	The mixture was too warm; place mixture in the refrigerator
	or freezer.
	The mixture did not have enough sugar; do not use diet
	beverages or liquids without any sugar (such as water)
	in the unit.
	The proportion of ingredients was incorrect; make a new
	mixture and follow the recipe carefully.
	Alcohol was added to the mixture too early. Start process
	over with a new mixture and wait until the last 3-5 minutes
	of freezing before adding alcohol or until after dispensing.
Paddle gets jammed	Mixture was added before the power was turned on, or too
	much mixture was added. Start over by cleaning the canister
	(may need to re-freeze) & making a new mixture.
	Too much mixture was added; start over by cleaning the
	canister (may need to refreeze) & making a new mixture.
	Check that the unit is assembled correctly.
	Ingredients such as candy, nuts or cookies were added too
	soon or were not chopped enough; start over, make sure
	ingredients are finely chopped and added during the
	last 5 minutes of operation.
Motor does not work	Unit is not plugged in; make sure unit is plugged in and start
	the motor before adding mixture.
	Power switch is not turned on; turn power switch to ON and
	then pour in mixture.
Icey Cream Machine	The motor may have overheated; turn power switch to
stops suddenly	OFF and wait at least 30 minutes before turning the unit
during operation.	on again.
Frozen drinks or ice cream	The power was not on. Keep the power on until all of the
are difficult to dispense.	frozen drink has been dispensed.
	The consistency of the frozen drink is too thick to dispense.
	Pour about 2 tablespoons of the liquid recipe (or water) into
	the recipe chute. If needed, add more liquid until the frozen
	drink dispenses. NOTE: Keep the power on while dispensing.
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