Service and support, Support Plus | Riverstone Networks 9000

Service and support

Default warranty	1 year on hardware, 90 days on software
Support Basic	One year - 7x24 phone. Includes e-service web access, software releases and
	repair and return of hardware to be completed in 10 business days from receipt.
Support Plus	One year - 7x24 phone. Includes e-service web access, software releases and
	advanced shipment for next business day arrival of replacement hardware.

2Check with Alcatel for availability

> 12 ALCATEL

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Riverstone Networks 9000 manual Service and support, Support Plus

Contents

Alcatel OmniSwitch High performance for converged networks Simplified network managementSecurity Alcatel OmniSwitch OmniSwitch 9000 Family Wiring closet connectivity Enterprise core / Data centerAggregation layer Highest availability for the enterprise Resiliency maximized network uptime Distributed intelligence Multi-layer securityAdvanced network policies for secure & converged networks Alcatel OmniVista and OneTouch manageability Core First Green switch in the market RoHS compliancy IPv6 support Chassis and power supplies BundlesManagement and fabric modules Network interface cards Layer-2 Switching Layer-3 Routing IPv4Layer-3 Routing IPv6 Layer-3 Routing IPX ConvergenceManagement RIP/SAP Service and support Support Plus Dimensions Network InterfaceEnvironmental requirements Ieee Standards Quality of Services ManageabilityOthers Safety Agency Certifications WarrantyImmunity