OPERATION & SERVICE

OPERATION & SERVICE

OPERATION & SERVICE

This section of the manual will cover the principles of electricity, single and three phase power, fuses, surface mount thermostat/ECO combination controls, heating element construction & operation, heating element sensors, contactors, common service procedures and more. Information and service procedures presented in this section will be referenced in the troubleshooting sections.

PRINCIPLES OF ELECTRICITY

Voltage

The unit of measurement used to quantify electrical pressure or the force that causes electrical energy to flow is the volt or voltage. Volt meters are used to determine if there is an adequate supply of electricity or voltage to a heating element.

Amperage

The unit of measurement used to quantify the rate at which electrical current is flowing is the ampere or amp. Amp meters are used to determine if a heating element is working - if there is adequate current flowing through the heating element.

Ohms

The unit of measurement used to quantify the opposition or “resistance” to the flow of electricity is the ohm. As resistance (ohms) in an electrical circuit increases current (amperage) will decrease and as resistance decreases current will increase. Ohm meters are used for measuring the resistance of heating elements, for open circuit continuity tests on heating elements and for shorted to ground continuity tests on heating elements.

Service Note: Volt, ohm and amp meter test instruments are necessary to perform the service and diagnostic procedures outlined in this manual - see Tools Required on page 3.

Wattage

The unit of measurement used to quantify the rate or amount of electrical energy being used is the watt. One thousand watts is referred to as one kilowatt. Heating elements are rated in kilowatts expressed as KW. The higher the kilowatt rating of a heating element the more power it will use and the more heat it will generate. One kilowatt generates 3412 Btu of heat.

Servicing should only be performed by a Qualified Service Agent

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American Water Heater STCE3-52/80/119 Operation & Service, Principles Of Electricity, Voltage, Amperage, Ohms, Wattage