American Water Heater COMMERCIAL ELECTRIC WATER HEATERS manual Control System Unresponsive cont

Models: ITCE3-52/80/119 COMMERCIAL ELECTRIC WATER HEATERS STCE3-52/80/119

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Control System Unresponsive (cont)

 

TROUBLESHOOTING

Control System Unresponsive (cont)

 

 

 

 

 

DISPLAYED MESSAGE

CHECK/REPAIR

 

CONDITION/INDICATES

 

 

 

 

 

 

UIM is Inoperable

• Ensure Ribbon Cable from the Button overlay is

 

 

inserted correctly in UIM J3 Socket (page 47).

 

UIM does not respond to any user input using the

• Call the technical support phone number on the

 

operational and/or Up and Down buttons.

back cover of this manual for further assistance

 

 

if the problem has not been corrected after per-

 

 

forming the procedure outlined here.

 

 

 

 

Heating Cycle Disabled

• Check for and correct any active Fault condition

 

 

- see Current Fault Menu page 62.

 

Control System not activating call

• Check enable/disable circuits - ensure both cir-

 

for heat with cold tank of water.

cuits are closed; follow procedure outlined on

 

Thermometer Icon on Desktop

page 45.

 

Screen appears with diagonal line

• Call the technical support phone number on the

 

as shown here.

 

back cover of this manual for further assistance

 

 

 

Possible Causes:

if the problem has not been corrected after per-

 

forming the procedure outlined here.

 

Fault condition active

 

 

 

Enable/disable circuit(s) open

 

 

 

 

Servicing should only be performed by a Qualified Service Agent

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Page 68
Image 68
American Water Heater COMMERCIAL ELECTRIC WATER HEATERS Control System Unresponsive cont, UIM is Inoperable, Check/Repair