Roksan Audio MK111 user manual Troubleshooting, Guarantee, Symptom, Likely Cause, Suggested Remedy

TROUBLESHOOTING K a n d y Integrated CD Player

If you suspect that your ROKSAN Kandy CD Player is not operating properly, you should check all the connections carefully. Pay particular attention to input and output connections. Phono plugs should be fully inserted- a frequent cause of problems is that Phono plug surrounds do not make proper contact. Below are some commonly encountered problems with suggestions for possible cure. The list is not exhaustive: If you have any unresolved problems, please consult your appointed ROKSAN dealer or distributor.

SYMPTOM	LIKELY CAUSE	SUGGESTED REMEDY
The disc tray will not close	Disc not placed properly in tray	Replace disc properly
when a disc is inserted	Disc is warped	Discard disc
Disc inserts, display does	Disc inserted upside down	Re-insert disc
not show the number of	Disc is dirty or scratched	Clean disc, discard scratched disc
tracks and playing time	Condensation on the laser lens	Let CD player warm up and dry out lens
	Dirt on the laser lens	Refer to appointed dealer or service centre
Skipping & mistracking	Excessive vibration	Ensure player is stable and vibration-free
	Disc is dirty or scratched	Clean disc, discard scratched disc
Programme play	Programming accidentally erased	Re-programme memory
inoperative
Excessive hum	Connection loose, cable faulty	Re-connect plugs, change interconnect
One channel inoperative	Interconnect or amplifier faulty	Change lead, try another line input on amp
Remote handset operation	Batteries weak or wrongly inserted	Replace batteries, observe polarity
erratic or not working	Handset signal path is obstructed	Remove obstruction, move handset
	Handset transmission angle too wide	Operate handset in front of CD Player
	Room lighting/sunlight excessive	Darken room

GUARANTEE K a n d y Integrated CD Player

There are no user-serviceable parts inside your Kandy CD Player. If a fault should develop, refer any servicing to your appointed ROKSAN dealer, distributor or ROKSAN approved service agent.

Your ROKSAN Kandy CD Player is guaranteed against any defect in materials and workmanship for a period of two years from the date of purchase.

This guarantee only becomes effective if the warranty card is validated by the ROKSAN retailer from whom the equipment was purchased and returned to ROKSAN within 28 days of purchase.

This guarantee excludes:

1.Damage caused due to accident, misuse, neglect and incorrect installation, adjustment or repair.

2.Liability for damage or loss during transit from the retailer or purchaser to ROKSAN or its authorised distributor for the purposes of repair or inspection.

Carriage costs to ROKSAN shall be borne by the consignor.

All claims under this guarantee must be made through an authorised ROKSAN retailer.

If equipment returned for repair to ROKSAN is found on inspection to comply with the product specification ROKSAN reserves the right to make a charge for examination and return carriage.

Unauthorised servicing will void this guarantee.

Roksan Audio ltd	Kandy Integrated CD Player MkIII User Manual
CLASSIFICATION: General Use	Version 1.00

All specifications are liable to change without notice. E&OE Page 10 of 11 ENGLISH