Roland AX-Synth owner manual Appendix, Troubleshooting

rAX-Synth Owner’s Manual

11. Appendix

Troubleshooting

This section provides points to check and actions to take when the AX-Synth does not function as you expect. Refer to the appropriate section for the problem you are experiencing.

Power does not turn on

Is the included AC adaptor/power cord correctly con- nected to an AC outlet and to the AX-Synth?

→Do not use any AC adaptor or power cord other than the ones included. Doing so will cause malfunc- tions. See page 13.

Are you sure that the AX-Synth contains batteries that are not depleted?

→Check the batteries. See page 13.

Were the batteries inserted correctly?

→Open the battery compartment and check the batteries’ orientation. See page 13.

The AX-Synth suddenly turns off

If you are able to “wake it up” simply by pressing a button or key, this means that sleep mode had been activated. All settings are preserved in this state, so there is no need to worry.

There are three flashing dots in the display

This means that the remaining battery power is low. Replace the batteries at your earliest convenience.

The display only shows three dots

This means that the batteries are empty.

→Please install new batteries. See page 13.

No sound from the AX-Synth

Could the [VOLUME] knob be turned down?

Did you select a FAVORITE memory for which the vol- ume level was set to “0”?

→Select a higher volume setting. See page 26.

The OCTAVE/VARIATION buttons do not allow me to select a different octave

Did you change the mode setting for these buttons?

→Select “OCS” or ““OCH” mode. See page 22.

The OCTAVE/VARIATION buttons no longer allow me to select Tones

Did you change the mode setting for these buttons?

→Select “Var” mode. See page 18.

No sound from a connected MIDI device

Are MIDI messages being transmitted?

→The AX-Synth only transmits MIDI messages when the [TX¥ON] button lights. Please switch it on.

Does the MIDI transmit channel of the AX-Synth match the MIDI receive channel of the connected MIDI device?

→Set the MIDI channel of the connected external device to match the AX-Synth, or change the AX-Synth’s transmit channel. See page 27.

The AX-Synth no longer sounds and behaves like before

Did you, or someone else, load its factory settings?

→If in doubt, please use the Bulk Dump function (see p. 29) to transmit your own settings to the AX-Synth.

Pitch Bend not obtained when the TOUCH CON- TROLLER ribbon is used

Could the Pitch Bend Range be set to 0?

→Set the Pitch Bend Range to a value other than “0”. This needs to be done in the “AX-Synth Editor” software after connecting the AX-Synth to your computer.

The Portamento function goes off when I release the button

You have selected a SuperNATURAL Tone after acti- vating the [PORTAMENTO] button’s “Hld” mode.

→Select “SUt” mode. See page 24.

Pitch is wrong

For some Tones, the pitch in certain ranges may sound different than other Tones.

Could the pitch have been changed by movements on the TOUCH CONTROLLER ribbon or by Pitch Bend messages received from an external MIDI device?

Notes are cut off

If you attempt to play more than 128 voices simulta- neously, currently sounding notes may be cut off.

Standard MIDI Files played back with a sequencer sound strange

The AX-Synth is not GS/GM2 compatible and “monotimbral”.

Sound is distorted when using a wireless system

The AX-Synth’soutput level is too high for your wire- less system.

→Set the [ATT] switch to the “ON” position. See page 15.

Note: Be sure to only use wireless transmitters that comply with local radio regulations.

Could you be applying an effect such as overdrive or distortion which intentionally distorts the sound?

→Please check this in the “AX-Synth Editor” soft- ware.

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