Before You Call For Service

If you are having an operating problem, check this chart to see what might be the cause before you caIl for assistance.

IPERATING PROBLEM

 

CHECK IF

Washer

will

not fill.

.

Power cord is plugged into a live circuit

 

 

 

 

 

with proper voltage.

 

 

 

 

.

Household fuse has blown or circuit

 

 

 

 

 

breaker has tripped. Check if time-delay

 

 

 

 

 

fuse has been used.

 

 

 

 

. Both hot and cold water faucets are

 

 

 

 

 

open.

 

 

 

 

. Water supply hoses are kinked.

 

 

 

 

. Cycle control knob is set and pulled out.

Washer does not spin.

.

Lid is closed.

 

 

 

 

.

Power cord is plugged into a live circuit

 

 

 

 

 

with proper voltage.

 

 

 

 

. Household fuse has blown or circuit

 

 

 

 

 

breaker has tripped. Check if time-delay

 

 

 

 

 

fuse has been used.

Washer

stops

during a

.

Washer pauses briefly at different times

cycle.

 

 

 

 

in each cycle. These pauses are normal.

 

 

 

 

.

Power cord is plugged into a live circuit

 

 

 

 

 

with proper voltage.

 

 

 

 

.

Household fuse has blown or circuit

 

 

 

 

 

breaker has tripped. Check if time-delay

 

 

 

 

 

fuse has been used.

Washer

fills

and drains

.

Cycle control knob is pointing to a

without

running.

 

number in the cycle.

Washer

drains

during

.

Drain hose is higher than the water

wash and rinse cycles or

 

level in the washer.

water siphons

out.

 

 

WHAT TO DO

. Firmly plug power cord into electrical outlet. Check circuit voltage at your home’s fuse/circuit breaker box.

. Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

nOpen both faucets.

nStraighten hoses.

I Set cycle control knob and pull out firmly.

nClose lid firmly.

nFirmly plug power cord into electrical outlet. Check circuit voltage at your home’s fuse/circuit breaker box.

IReplacefuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

m Wait a minute to see if washer starts cycle again.

nFirmly plug power cord into electrical outlet. Check circuit voltage at your home’s fuse/circuit breaker box.

IReplacefuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

nSet cycle control knob on correct number in the cycle.

nAdjust dram hose so that it is higher than the water level in the washer.

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Roper AL2121W, AL3132W installation instructions Before You Call For Service