Manuals / Rose electronic / Computer Equipment / Switch

Rose electronic vista manual Troubleshooting, TroubleShooting

Models: vista

1 52
Download 52 pages 41.62 Kb
Page 38
Image 38

TROUBLESHOOTING

TroubleShooting

CPU does not boot, keyboard or mouse error received

Cable is loose, reseat cable and hit F1 to continue or reboot computer.

Wrong cable plugged in, keyboard and mouse cables reversed.

Cable is defective; try using a cable from another CPU. If the problem goes away cable is defective.

Port on the Vista switch is defective; try using another port. If the problem goes away port is defective.

Port on CPU is defective, try plugging in keyboard or mouse directly. If the problem remains, the CPU port is defective. If the activity LED is not lit when switched to computer, which is powered on, the fuse on the computer’s motherboard may be blown.

Mouse driver does not load

If using a PS/2 type mouse, the CPU must be connected to the Vista or mouse at boot-up time in order for mouse to be recognized by CPU. Reboot the computer with the Vista powered on and cable attached.

If using a serial type mouse make sure the right COM port is being used and the syntax of mouse driver is correct.

Incompatible or old mouse driver being used, update the driver.

Mouse translation is set incorrectly.

Can’t switch ports from keyboard.

You must press and release the left control key before you press the key that specifies the port number. You must also use the numeric keys above the alphabetic keys, not those on the numeric keypad.

Wrong or missing characters from those typed

The mode of the keyboard does not match that of the CPU. Issue the mode command, usually 1 for IBM PS/1, 2 for most other PS/2 PCs, and 3 for Unix computers. The default setting of the Vista is mode 2. An incorrect mode can confuse the CPU or keyboard and require re- booting the CPU or resetting the keyboard by unplugging and plugging it back in.

PS/2 mouse gets out of sync

Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Update to the latest mouse driver.

32Vista L-Series Installation and Operations Manual

Page 37 Page 39
Page 38
Image 38
Rose electronic vista manual Troubleshooting, TroubleShooting
Page 37 Page 39

vista specifications

The Rose Electronic Vista is an advanced keyboard video mouse (KVM) switch designed to optimize the management of multiple computer systems from a single console. This versatile device is particularly popular in data centers, server rooms, and environments where space and efficiency are paramount. Its main features combine technological innovation with user-friendly functionality, making it an ideal solution for IT professionals.

One of the standout characteristics of the Rose Electronic Vista is its ability to support a wide range of video resolutions. It accommodates resolutions up to 1920x1200, ensuring that users can maintain high visual quality, crucial for tasks involving graphic applications or high-definition content. The device also boasts compatibility with all major operating systems, including Windows, Mac, and Linux, allowing it to serve diverse computing environments seamlessly.

The Vista KVM switch operates on the principle of centralized management. It enables users to control multiple servers or workstations using a single keyboard, mouse, and monitor. This centralized approach not only simplifies transitions between systems but also increases productivity by minimizing the need for multiple peripherals. Equipped with hotkey functionality, users can quickly switch between systems, enhancing the workflow and efficiency during high-demand operations.

Another key aspect of the Rose Electronic Vista is its robust security features. The device supports independent switching of keyboard, video, and mouse signals, ensuring that sensitive data is protected during operations. Additionally, it incorporates advanced encryption protocols and secure access features, which are essential in environments where data integrity and security are top priorities.

In terms of connectivity, the Vista KVM switch offers a range of port options, including USB and PS/2, as well as support for both analog and digital displays. This flexibility allows users to connect various devices without facing compatibility issues. Additionally, the switch can often integrate with existing network infrastructure, providing remote access capabilities via web-based interfaces or dedicated client software.

Overall, the Rose Electronic Vista stands as a reliable and powerful KVM switch with features tailored to meet the needs of modern IT environments. Its flexibility, security, and user-friendly design make it an invaluable asset for those looking to optimize their digital workspace and streamline operations across multiple systems.