Rosen Entertainment Systems
What if my DVR does not respond to dock or T10/T12 series overhead unit commands?
Ensure that the DVR is properly inserted into the home docking station or T10/T12. In addition, ensure that the DVR is not busy (indicator light on DVR is RED when busy). Also ensure that the DVR is not overheated, if it is allow it to cool down to room temperature. If the problem still persists check the following scenarios:
1.Home Dock ONLY: Make sure that the dock is powered on and that the connection to the dock is not damaged. If the remote commands are not properly received then ensure that the remote is pointing directly at the infrared receiver on the dock (located in front of the dock, it is a
2.T10/T12 ONLY: Check that the T10/T12 is powering the DVR properly (the indicator light on the DVR should be on) and that you are in the proper source. Also ensure that the remote has fresh batteries and that the buttons you are pushing are not damaged.
What if my DVR only shows video in black and white?
First ensure that the problem isn’t in the monitor or television used to view the DVR content. If the DVR is overheated allow it to cool down. Also check the following scenarios:
1.Home Dock ONLY: Ensure all cables are properly plugged in and are designed for video signals. Also ensure that the DVR connection to the dock is not damaged and that the DVR is properly powered by its own power supply. Also ensure that the media fi le played is not corrupted and is properly supported, for a list of supported fi les please see page 15 of this manual.
2.T10/T12 ONLY: Ensure that the T10/T12 is set to the proper viewing source and that the DVR is properly plugged into the unit. Also ensure that the overhead unit is not damaged. Also ensure that the media fi le played is not corrupted and is properly supported, for a list of supported fi les please see page 15 of this manual.
What if my T10/T12 does not recognize my DVR nor power it on?
Check that your overhead unit is properly receiving power and functioning. Also make sure that the DVR is plugged in properly. Inspect the physical connection at the end of the DVR to ensure it is clean and undamaged. Also inspect the connection of the DVR door of the T10/T12 to see that it is not jammed or damaged. Try source switching your unit several times to access the DVR screen and wait a few moments to see if the unit recognizes the DVR. Also ensure that the vehicle is properly running and sup- plying power to the T10/T12 (will not work if the ignition of the vehicle is OFF).
What if my computer does not recognize my DVR?
Ensure that you are using the proper USB cable that came with the DVR, also ensure that both computer interface USB connections are plugged in properly and that your computer meets the mini- mum system requirements outlined in this manual. No additional drivers are necessary to access the DVR with the USB cable but a current, required operating system is. Check that the USB cable connection to the DVR is not damaged or jammed.
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