Troubleshooting
Never try to repair or dismantle the dehumidifier yourself. Tampering with the unit may result in the loss of warranty and can endanger the both people and property.
Trouble | Cause | Solution | |
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| No power supply | Plug power cord firmly into outlet and check fuses for that room | |
The unit does not operate | Unit is not turned on | Turn the unit on | |
| Humidity is set higher than room humidity | Set the humidity level on a lower percentage | |
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| Make sure pump is turned on | |
Water light is lit | There is a blockage from the flow of water in the unit | Check the hose for crimps or blockage | |
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| Make sure the height of the hose is below 10 ft | |
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| Air filter is dirty and or blocked | Clean the filter | |
| The room temperature is below 40° F | Increase the room temperature | |
Low moisture removal | Poor air circulation or obstruction | Improve the airflow by moving unit away from anything | |
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| that obstructs the airflow | |
| Humidity is set higher than the room humidity | Set the humidity percentage to a lower percentage | |
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Relative Humidity setting not being reached after a long | There are windows or doors opened. | Check to see the windows and doors are closed. | |
period of operation | Area/room is too large for the capacity of the dehumidifier. | Change the location of the dehumidifier | |
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Defrost Light is On | The temperature in the room is below 40° F | Raise the room temperature above 40° F | |
Air filter is dirty | Remove and clean the air filter | ||
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The appliance does not work since the last switch off
The safety device has been activated
Wait 3 minutes for this to pass
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