Appendix A - SAGEM F@st™ 800 troubleshooting

SAGEM F@st™ 800 (PPP) User Guide - 288021372-05
Page A-2 Reproduction and communication prohibited without the written permission of
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This appendix is intended to help the user resolve the various f ault conditions that may be
encountered when installing or using the SAGEM F@st 800. The LEDs on the front of the
modem are provided for this purpose.
A.1 Front panel LEDs
The front panel of the SAGEM F@st 800 modem has two supervision LEDs:
Marking ADSL PWR
Assignment Presence of WAN access Presence of power + USB
Color Green Green
Continuously
on
ADSL connection set up SAGEM F@st 800 powered
up
Off ADSL connection not set up SAGEM F@st 800 not
powered up or not detected
on the USB bus of your
computer (see section A.1.2)
Flashing ADSL connection being set up
(see section A.1.1)
_
A.1.1 "ADSL" LED blinking
This indicates that the SAGEM F@st™ 800 is attempting to connect to the remote connection
DSLAM. The indicator remains in this state while the modem is not connected to an active
ADSL line.
ADSL connection takes less than a minute after connection to the ADSL line.
! If, after the connection time, the LED is still flashing:
• Check that the SAGEM F@st™ 800 is connected correctly to the ADSL line (either directly
or via a splitter or microfilter).
• Check that the miniature RJ11 connector pins are not dirty or damaged.
• Check with your Internet Access Provider (IAP) that ADSL mode is defin itely activated on
the telephone line that you want to use.
• Disconnect and then reconnect the USB cable.
• Restart your computer (PC or Mac).
• Check with your Internet Access Provider (IAP) that the ADSL link provided on this line is
compliant with one of the three transmission standards supported by the
SAGEM F@st™ 800:
- ANSI T1.413 Issue 2,
- G.992.1 (G.dmt),
- G.992.2 (G.lite).