Answers to your questions

The telephone does not turn on

Remove the battery and then replace it. or

Connect the phone to the charger (check that this is plugged in) for approximately 5 minutes.

No network recognised

Remove the SIM card. Check that there is no dust or grit in the SIM slot. Replace the SIM card being sure to push it right up to the stop point.

Calls to a messaging service or voice server do not get through

Check in the Ringing and beeps/Tones menu that the box is ticked.

Unable to turn the phone on

Charge the phone for 15 minutes before turning it on.

Check the battery charging indicator: cycling: charging normally

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not cycling: disconnect the charger, re- connect and then check the battery charging indicator: if it is still not cycling, disconnect the charger and re-connect several times.

If the battery is still not charging, contact the after sales service.

When the battery charging indicator is continuously on, the battery is fully charged.

Error message: BATTERY STATUS NOT KNOWN

The battery pack is not recognised by the phone. Check that the battery pack is correctly fitted in the phone.

Error message: LOW BATTERY

This message is displayed when the battery charge is too low. The phone turns off automatically. Charge the phone.

Error message: SIM NOT PRESENT

Check that the SIM card has been inserted correctly.

Answers to your questions

28/12/01, 11:39

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Sagem MY 304X, MY 302X manual Answers to your questions, Error message LOW Battery