Troubleshooting

Problem

Check

 

 

GB

Is the disc installed with the label side facing up?

The disc tray does not

Is the power cord plugged securely into the power outlet?

 

open.

 

Turn off the power to the unit by pressing the Power (

) button

 

 

and turn it back on.

 

 

Check the region number of the DVD.

Disc does not play.

DVD discs purchased abroad may not be playable.

 

This player cannot play CD-ROMs, DVD-ROMs, etc.

 

Check the rating level of the DVD.

Playback does not start

Check whether the disc has any scratch marks or is deformed.

immediately when the

Play/Pause button is pressed.

 

 

 

 

No sound is heard during high-speed playback, slow playback,

 

and step motion playback modes.

No sound is produced.

Are the speakers properly connected? Is the speaker Setup

 

correctly customized?

 

Is the disc severely damaged?

 

The disc may be dirty. Wipe off fingerprints or dirt.

Sound can be heard only

When listening to a CD or radio, sound is output to the front

from a few speakers and

speakers only (L/R). Select the “PRO LOGIC” option by pressing

not all six.

the Pro Logic button on the remote control unit to use all six

speakers.

 

 

Check whether your DVD disc is 5.1 CH compatible.

 

 

Picture does not appear; sound

Was the player moved suddenly from a cold place to a warm one?

is not produced; the disc tray

When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on.

opens 2-5 seconds later.

(You can use the player after the condensation disappears.)

 

 

Sound quality is

Are the speaker cables loose?

irregular.

Is there any dirt or debris at the end of the speaker connector?

 

 

Dolby Digital 5.1 Channel

Does the disc being played show the “Dolby Digital 5.1CH” mark ?

Surround Sound is not

5.1-channel sound is reproduced only if the disc is recorded with

being reproduced.

5.1 channel sound.

 

Is the DVD player connected to the proper speakers?

Problem

Check

 

 

 

 

 

 

GB

 

 

 

 

 

 

Is the TV power turned on?

 

• The disc revolves but no

Are the video cables properly connected?

 

Is it the player in PAUSE mode?

 

picture appears.

 

Is there any dirt on the disc, or is the disc damaged?

 

• Picture shows interference

It may not be possible to play some DVD discs due to poor

 

and quality is poor.

manufacture.

 

When a dark scene changes to a bright scene during playback, the

 

 

 

 

screen may flicker vertically. Some disturbance is normal.

 

 

 

 

 

 

 

Is the remote control being used within the appropriate distance

 

Remote control unit does

and angle of operation for the unit?

 

Are there any obstacles between the remote control unit and the

 

not operate.

remote control sensor?

 

 

Are the batteries dead? Is it time to replace the batteries with new

 

 

ones?

 

 

 

 

 

 

Audio or subtitle language

The audio or subtitle language features does not operate with

 

does not operate.

DVDs that do not include multiple audio or subtitle languages.

 

 

 

 

 

 

The Menu button is

Is the remote control being used within the appropriate distance

 

and angle of operation for the unit?

 

pressed but the Menu

Are the batteries dead?

 

screen does not appear.

Does the disc have a Menu?

 

 

 

 

 

 

The screen ratio cannot

You can play 16:9 wide DVDs in 16:9 WIDE mode or 4:3 LETTER

 

BOX mode or 4:3 PAN-SCAN mode; but 4:3 encoded DVDs only

 

be changed.

 

show in 4:3 ratio. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

 

 

 

 

The desired radio station

Is the antenna installed properly?

 

cannot be tuned in.

When the antenna's input signal is weak, install an external FM

 

 

antenna in an area with good reception quality.

 

 

 

 

 

 

The system is

While the player is in the stop mode, hold the Stop (

 

) button

 

 

 

malfunctioning (the

down on the main unit for over 5 seconds."INITIAL" appears on the

 

system does not work or

display and all settings will return to the Factory Preset condition.

 

The RESET function erases all settings; do not use this

 

no sound).

 

function unless necessary.

 

 

 

 

 

 

 

 

 

41

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Samsung 20041112182436906 instruction manual Troubleshooting

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