Troubleshooting Guide
Issue |
| Solution | |
|
|
| |
The display you want to control | 1. | Check the connection of the RS232C cable (check that the | |
does not appear on the system |
| cable is properly connected to appropriate serial port). | |
information chart. |
|
| |
2. | Check that another display with a duplicate ID is not | ||
| |||
|
| connected. Connecting displays with a duplicate ID can | |
|
| cause the displays not to be shown due to data collision. | |
|
|
| |
| 3. | Check that the display ID is within the range of 0 and 99. | |
|
| (Change the ID using the Display menu.) | |
|
| For a display that supports the ID in a range of 0 to 99, | |
|
| the ID should be set between 0 and 99. | |
|
|
| |
The display you want to control | Check that the display is powered on. (See the power status in | ||
does not appear on the other | the system information chart.) | ||
Control Info Grids. |
|
| |
Ensure you select the input source the display is connected to. | |||
| |||
|
| ||
The following message appears | Check that the display you want to control is selected. | ||
repeatedly. |
|
| |
Displays power on or off at different | Adjust the time on the PC to synchronize the time between the |
time from one another even though | connected displays. |
On Time or Off Time is set. |
|
|
|
The remote control does not work. | The remote control may not work if the |
| removed or the program is closed abnormally while the Remote |
| Control function is Disable. To resolve this, run the program |
| again and set Remote Control to Enable. |
This program may malfunction sometimes due to a communication problem between the PC and
display or electromagnetic waves emitted from nearby electronic devices.
