![Troubleshooting](/images/new-backgrounds/36303/36303175x1.webp)
Problems related to | No sound |
Audio |
|
The sound level is too low.
Check when | MagicTune™ feature is |
MagicTune™ does not | found only on PC (VGA) |
function properly. | with Window OS that |
| supports Plug and Play. |
MagicTune™ doesn't | Have you changed your |
work properly. | PC or video graphic card? |
Ensure that the audio cable is firmly connected to both the
Check the volume level.
Check the volume level.
If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
*To check whether your PC is available for MagicTune™ feature, follow the
steps below (When Windows is XP);
Control Panel
MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune
Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Troubleshooting Client Monitor
Symptom | Troubleshooting |
The screen does not appear when I switch to the Client Mode.
The client screen appears, but I cannot connect to the server.
I cannot access the
To use the network function, approximately 30 seconds of booting time is required after turning the power on, and a blank screen appears for 3 to 4 seconds during booting.
Please switch the mode about 30 seconds after the power is turned on.
1)Check if the Hub port LED to which the LAN cable is connected blinks. If not, that indicates that the LAN connection is disconnected. In this case, connect using another LAN cable.
2)Check if the settings of the 'Settings', 'Network' tab are properly set up. The default setting is "DHCP". If your network uses a static IP address, select 'Use the following IP address' and then enter the appropriate IP address information.
3)Check if the 'User Name' and 'Password' set in the 'Remote Desktop' tab of 'Settings' are the same as those of the host PC. If not, match the 'User Name' and 'Password' of the 'Remote Desktop' with those of the host PC.
1)Check if the Hub port LED to which the LAN cable is connected blinks.