There are only 16 | Have the Windows colors been set |
colors shown on the | properly? |
screen. |
|
The screen colors |
|
have changed after | Has the video card been set |
changing the video | |
card. | properly? |
There is a message | Have you installed the monitor |
that reads | driver? |
"Unrecognized | See the video card manual to see if |
monitor, Plug & Play | |
(VESA DDC) monitor | the Plug & Play (VESA DDC) |
found". | function can be supported. |
Problems related to | No sound |
Audio |
|
Sound level is too low.
product.)
Windows ME/2000/XP:
Set the colors properly at the
Control Panel → Display → Settings.
Set the video card by referring to the video card manual.
Install the monitor driver according to the Driver Installation Instructions.
Install the monitor driver according to the Driver Installation Instructions.
Ensure that the audio cable is firmly connected to both the
(Refer to Connecting the Monitor)
Check the volume level.
Check the volume level.
If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
Check the following items if there is trouble with the monitor.
1.Check if the power cord and the video cables are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 56 Hz ~ 60 Hz. (Do not exceed 60 Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question
How can I change the frequency?
Answer
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.)
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control Panel→Display→Settings.
* Contact the video card manufacturer for details.
