Check List
Before calling for assistance, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the Information
section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection and supply.
Can you see "Check Signal
Cable" on the screen?
(Connected using the D-sub cable)
Check the signal cable connection.
(Connected using the DVI cable)
If you still see an (error) message on the screen
when the monitor is connected properly, check to
see if the monitor status is set to analog.
Press button to have the monitor double-check
the input signal source.
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
If the initial screen (the login screen) appears, boot
the computer in the applicable mode (the safe
mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Preset Timing Modes)
Note: If the initial screen (the login screen) does
not appear, contact the Service Center or your
dealer.
Can you see "Not Optimum
Mode","Recommended mode
1280 x 1024 60 Hz" on the
screen?
You can see this message when the signal from
the video card exceeds the maximum resolution
and frequency that the monitor can handle
properly.
Adjust the maximum resolution and frequency that
the monitor can handle properly.
If the display exceeds SXGA or 75 Hz, a "Not
Optimum Mode","Recommended mode 1280 x
1024 60 Hz" message is displayed. If the display
exceeds 85 Hz, the display will work properly but
the "Not Optimum Mode","Recommended Mode
1280 x 1024 60 Hz" message appears for one
minute and then disappears.
Please change to the recommended mode during
this one-minute period.
(The message is displayed again if the system is
rebooted.)
There is no image on the The monitor is in PowerSaver mode.