screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
press a key on the keyboard to activate the monitor
and restore the image on the screen.
If there is still no image,
press the ' ' button.
Then press any key on the keyboard again to
activate the monitor and restore the image on the
screen.
I cannot see the On
Screen Display.
Have you locked the On Screen
Display (OSD) Menu to prevent
changes?
Unlock the OSD by pressing the [ ] button for at
least 5 seconds.
The screen shows
strange colors or just
black and white.
Is the screen displaying only
one color as if looking at the
screen through a cellophane
paper?
Check the signal cable connection.Make sure the
video card is fully inserted in its slot.
Have the screen colors become
strange after running a program
or due to a crash between
applications?
Reboot the computer.
Has the video card been set
properly?
Set the video card by referring to the video card
manual.
The screen suddenly
has become
unbalanced.
Have you changed the video
card or the driver?
Adjust screen image position and size using the
OSD.
Have you adjusted the
resolution or frequency to the
monitor?
Adjust the resolution and frequency at the video
card.
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. Readjust
Position by referring to the OSD.
The screen is out of
focus or OSD cannot
be adjusted.
Have you adjusted the
resolution or frequency on the
monitor?
Adjust the resolution and frequency of the video
card.
(Refer to the Preset Timing Modes).
There are only 16
colors shown on the
screen.
The screen colors
have changed after
changing the video
card.
Have the Windows colors been
set properly?
Windows ME/2000/XP:
Set the colors properly at the Control Panel →
Display → Settings.
Has the video card been set
properly?
Set the video card by referring to the video card
manual.
There is a message
that reads
"Unrecognized
monitor, Plug & Play
(VESA DDC) monitor
found".
Have you installed the monitor
driver?
Install the monitor driver according to the Driver
Installation Instructions.
See the video card manual to
see if the Plug & Play (VESA
DDC) function can be
supported.
Install the monitor driver according to the Driver
Installation Instructions.
USB Monitor Check List
Symptom Check List Solutions
There is no image on
the screen. I cannot
turn on the monitor.
If you quickly and
repeatedly turn your
USB monitor off and
on, it may not work
normally.
Your USB monitor is recognized as a general USB device
on your PC. Therefore, please refer to the troubleshooting
information for USB devices by visiting Microsoft’s
customer support site. ( www.microsoft.com - Support )
1. Right-click the ‘My Computer ’ and click on ‘Properties’.
2. The Device Manager is displayed.
3. From the “Action” menu, click “Scan for hardware
changes”. Reboot your PC.
The screen of the
USB monitor freezes.
Check the ‘Hardware
acceleration’ setting for
your USB monitor in
the ‘Display Properties’
window.
Set the ‘Hardware acceleration’ value to ‘Full’.
For more information on how to configure the settings, click
here.
1. Right-click the ‘Windows Desktop’ and click on
‘Properties’.
2. The “Display Properties” window appears.Select the