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| User’s Manual | 39 |
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Troubleshooting
Check List
Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.
Symptom | Check List | Solutions |
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No images on the | Is the power cord connected properly? | Check the power cord connection and |
screen. I cannot turn on |
| supply. |
the monitor. | Can you see "No Connection, Check | Check the signal cable connection. |
| Signal Cable" on the screen? |
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| If the power is on, reboot the computer | If the initial screen (the login screen) |
| to see the initial screen(the login | appears, boot the computer in the |
| screen), which can be seen. | applicable mode (the safe mode for |
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| Windows 98/95) and then change the |
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| frequency of the video card. |
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| (Refer to the Preset Display Modes) |
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| Note: If the initial screen (the login |
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| screen) does not appear, contact a |
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| service center or your dealer. |
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| Can you see "Sync. Out of Range" | You can see this message when the |
| on the screen? | signal from the video card exceeds the |
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| maximum resolution and frequency that |
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| the monitor can properly handle. |
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| Adjust the maximum resolution and |
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| frequency that the monitor can properly |
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| handle. |
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| There is no image on the screen. Is | The monitor is in PowerSaver mode. |
| the power indicator on the monitor | Press a key on the keyboard or move |
| blinking at 1 second intervals? | |
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| the mouse to activate the monitor and |
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| restore the image on the screen. |
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I cannot see the On | Have you locked the On Screen | Unlock the OSD by pressing the MENU |
Screen Display. | Display (OSD) Menu to prevent | button for at least 10 seconds. |
| changes? |
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