TROUBLE SHOOTING GUIDE

Problem

Possible Cause

Possible Solution

 

 

 

Burner will not light

Igniter electrode covered with

Clean igniter electrode

with igniter

grease or residue

 

 

Igniter/electrode wire loose or

Check connection and reconnect

 

disconnected

 

 

Wire is shorted causing spark

Replace igniter wire

 

from wire before electrode

 

 

No spark being generated

Replace valve assembly

 

Electrode protection cap is not

Position burner so electrode

 

covering the igniter electrode

protection cap is directly above

 

 

electrode

 

 

 

Burner will not light

No gas flow

Check fuel supply

even with match

Obstructed gas flow

Clean venturi tube and burner

 

 

 

 

Flame goes out

Disconnected gas supply hose

Reconnect gas supply hose

 

High or gusting winds

Place grill out of windy area if

 

 

possible. Turn front of grill

 

 

away from the wind

 

Flame on low setting and lid

Relight and close or open lid

 

is closed or opened too quickly

more slowly

 

 

 

Flare-up

Excessive cooking temperature

Reduce flame level

 

Grease and/residue build-up

Clean components

 

Excessive fat in meats

Trim fat from cuts of meat

 

 

before grilling

 

Excessive oils in marinades

Use non-oil based marinades

 

 

 

Yellow sooty flame

Excessive cooking temperature

Reduce flame level

 

Obstruction of gas flow

Check and clean venturi tube

 

 

and burner. Check gas supply

 

 

line connection

 

 

 

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Magma DM10-016NG owner manual Trouble Shooting Guide