9
Appendix
9.2Troubleshooting
Check the following chart if you have problems using the copier as a network printer.
| Checkpoint |
| Possible cause | Solution |
1 | Has the print job | Yes | A copier error has | Check the copier and |
| reached the copier? |
| occurred. (No paper, | resolve any errors. |
|
|
| no toner, etc.) |
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|
| No | The data has not | See checkpoint 2. |
|
|
| arrived at the copier. |
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|
2 | Does the computer | Yes | The port number | Correct the port |
| respond when a ping |
| setting is wrong. | number setting. |
| test is sent to the |
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|
|
|
| A computer | Restart the computer. | |
| controller? |
| ||
|
| malfunction has |
| |
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| |
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| occurred. |
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|
| The driver has not | Uninstall the driver |
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|
| been installed | software, and then |
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|
| correctly. | reinstall it according to |
|
|
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| the instructions. |
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|
| No | A copier malfunction | Restart the copier. |
|
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| has occurred. |
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| The network cable has | Reconnect the cable, |
|
|
| become disconnected | and restart or replace |
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| or there is a problem | the hub. |
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| with the hub. |
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| The IP address or | Correct the IP address |
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|
| subnet mask setting is | and subnet mask |
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| wrong. | setting. |
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