Before contacting a service center

Please check the following

Symptom

Causes

Remedy

 

 

 

 

- There is low battery capacity

- Insert fresh batteries

 

- An AC Power Adapter is not

- Connect an AC Power Adapter

The camera doesn t

connected

 

switch on

- Batteries are inserted

- Insert the batteries according to the polarity

 

incorrectly with the reverse

marks (+, -)

 

polarities

 

 

 

 

 

- The batteries are exhausted

- Insert fresh batteries

The camera power

- The Camera is turned off

- Press the power button to reactivate camera

automatically

 

ceases whilst in use

 

- The Adapter plug is not

- Remove and re-insert the plug

 

 

connected securely

 

 

 

 

Batteries drain

- The Camera is being used in

- Keep the camera in warm conditions

low temperatures

(i.e. inside a coat or jacket) and only remove it

quickly

 

in order to take images

 

 

 

 

 

 

- There is insufficient memory

- Delete unnecessary image files

 

capacity

 

 

- The memory card has not

- Format the memory card (p.79)

 

been formatted

 

Camera does not

- The memory card is exhausted

- Insert a new memory card

take images when

- The camera’s power is off

- Turn the camera power on

pressing the

- The batteries are exhausted

- Insert fresh batteries

Shutter button

- The memory card is locked

- Refer to [CARD LOCKED!] error message

 

 

(p.89)

 

- Batteries are inserted

- Insert the batteries according to the polarity

 

incorrectly with the reverse

marks (+, -)

 

polarities

 

 

 

 

The camera

- The camera was stopped due

- Remove /re-insert batteries and switch the

suddenly stops

to a malfunction

camera on

working while in use

 

 

 

 

 

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Samsung A63 user manual Before contacting a service center