Samsung A63 Symptom Causes Remedy, Macro shot mode, Images are, Mode Unclear, Flash range

Before contacting a service center

Symptom	Causes	Remedy
	- A picture was taken within 0.8	- If the subject is closer than 0.8m, select
	m from the subject without	macro shot mode
The images are	setting an appropriate macro
	mode
unclear
	- Taking a picture beyond the	- Take a picture within the flash range
	flash range
	- The lens is smudged or dirty	- Clean the lens
The flash does not	- Flash off mode has been	- Dis-engage flash off mode
fire	selected
	- The date and time have been	- Reset the date and time correctly
Incorrect date and	set incorrectly or the camera
time is displayed	has adopted the default
	settings
The camera	- Camera malfunction	- Remove /re-insert batteries and switch the
buttons do not
		camera on
operate
A card error has
occurred while the	- Incorrect memory card format	- Re-format the memory card (p.79)
memory card is in
the camera.
The images don't	- Incorrect file name	- Do not change the image file name
play back	(Violation of DCF format)

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