Before contacting a service center

Symptom

Causes

Remedy

 

 

 

 

- A picture was taken within 0.8

- If the subject is closer than 0.8m, select

 

m from the subject without

macro shot mode

The images are

setting an appropriate macro

 

mode

 

unclear

 

- Taking a picture beyond the

- Take a picture within the flash range

 

 

flash range

 

 

- The lens is smudged or dirty

- Clean the lens

 

 

 

The flash does not

- Flash off mode has been

- Dis-engage flash off mode

fire

selected

 

 

 

 

 

- The date and time have been

- Reset the date and time correctly

Incorrect date and

set incorrectly or the camera

 

time is displayed

has adopted the default

 

 

settings

 

 

 

 

The camera

- Camera malfunction

- Remove /re-insert batteries and switch the

buttons do not

 

camera on

operate

 

 

 

 

 

 

A card error has

 

 

occurred while the

- Incorrect memory card format

- Re-format the memory card (p.79)

memory card is in

 

 

the camera.

 

 

 

 

 

The images don't

- Incorrect file name

- Do not change the image file name

play back

(Violation of DCF format)

 

 

 

 

91

Page 91
Image 91
Samsung A63 Symptom Causes Remedy, Macro shot mode, Images are, Mode Unclear, Flash range, Clean the lens, Buttons do not