Troubleshooting
| Problem | Solution | |
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| Check that the power plug is properly connected. Insert the power plug into the | |
| wall socket correctly. | |
|
| |
| Plug in or switch on the circuit breaker and then operate the air purifier again. | |
The air purifier does not work |
| |
| ||
| at all. | Check the power socket and use another socket and then operate the appliance | |
| again. | |
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| |
| Check whether the filter box door is open. Close the door, and try to turn on the | |
| air purifier again. | |
|
| |
| Check whether there is heavy smoke or severe unpleasant odor which may | |
| decrease the cleaning capacity. Ventilate your home and operate the air purifier | |
| again. | |
| Odor is generated. |
| |
Check if filters are blocked by dirt. Replace the Dust collecting filter, | ||
| filter and Deodorization filter with new ones at the same time if odors permeate | |
| in the room. | |
| Check if the | |
| Clean the filter once a month. | |
|
| |
| Digital display backlight | Check whether the air purifier is operated in Sleep mode. In Sleep mode, the | |
display backlight becomes dim automatically for your sound sleep. There is | ||
| grows dim. | ||
| nothing wrong with your air purifier. | ||
| ||
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| |
The Exchange indicator stays | Make sure to press the Filter Reset button after you change the filters. | |
lit after changing the filters. | ||
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| |
The air contamination level | Check whether your air purifier is too close to the humidifier. If minute vapor | |
particles which come from the humidifier cling to the air contamination level | ||
indicator suddenly changes | ||
sensor, it will lead to the increase of the air contamination level. (Make sure to | ||
| while using the air purifier | ||
install your air purifier away from the humidifier to prevent the vapor particles | ||
| near a humidifier. | ||
| from getting into the sensor.) | ||
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