Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

42 English

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Samsung AH68-02269K, HT-C555, HT-C650W, HT-C553, HT-C653W, HT-C550 Other Information, Symptom Check/Remedy, Troubleshooting
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HT-C655W, HT-C550, HT-C653W, HT-C553, HT-C650W specifications

The Samsung HT series is recognized for delivering exceptional home theater experiences, combining sleek design with cutting-edge technology. Among the popular models are the HT-C550, HT-C653W, HT-C555, HT-C650W, and HT-C553, each offering unique features that cater to different audio-visual needs.

The Samsung HT-C550 is known for its powerful 5.1-channel amplifier, providing rich surround sound that enhances movie watching and music listening. It features built-in decoders for Dolby Digital and DTS, ensuring an immersive audio experience. Users also appreciate the USB input, which allows easy connection to external devices, giving them the flexibility to play their favorite media directly.

Moving on to the HT-C653W, this model stands out with its wireless capabilities. The wireless rear speakers help eliminate cable clutter while still delivering exceptional sound quality. It includes Samsung's Advanced Audio Processing technology, which optimizes all audio sources for a richer experience. The built-in Blu-ray player further elevates the experience, supporting various media formats and boasting smart connectivity options.

The HT-C555 is designed for those who prioritize high-definition audio. Equipped with Dolby TrueHD and DTS-HD Master Audio decoders, it provides lossless audio that brings movies to life. The sleek design and compact size make it ideal for smaller spaces, while its comprehensive connectivity options, including HDMI, USB, and optical inputs, ensure compatibility with a range of devices.

The HT-C650W emphasizes convenience with its wireless audio capabilities, making it easier to set up your home theater system. With a stylish design that matches modern aesthetics, this model also features SMART Hub technology, allowing users to stream content from online platforms. Its surround sound technology creates an immersive environment perfect for gaming and movies.

Finally, the HT-C553 combines power and clarity, delivering 1,000 watts of total power output. The system includes a subwoofer that enhances bass performance, leading to a well-rounded audio experience. With its compact design and ease of use, it appeals to those looking to upgrade their home theater without compromising space or style.

In conclusion, the Samsung HT series, particularly the HT-C550, HT-C653W, HT-C555, HT-C650W, and HT-C553, showcases a variety of features and technologies that enhance home entertainment. Each model caters to different preferences, ensuring that users can find the right fit for their audio and visual needs. Whether it’s wireless capabilities, high-definition sound, or compact design, Samsung has crafted a range of options that elevate any home theater setup.
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