Troubleshooting
Q1: I inserted the Utility & Driver
installation menu does not appear automatically. What should I do?
A1: If the installation menu does not appear automatically, click Start, click Run, and type D:\Autorun.exe where "D" in "D:\Autorun.exe" is the letter assigned to your computer's CD- ROM Drive. And then click OK to start the installation.
Q2: I completed all the steps in the Quick Installation Guide, but my Wireless USB Adapter
isn't connecting to my access point. What should I do?
A2: First, verify that the Network Name (SSID) matches your wireless router or wireless access point's SSID. Second, you should check your TCP/IP properties to ensure that Obtain an IP address automatically is selected. Third, you can click on the Site Survey tab of the Wireless Client Utility to check and see if there are any available wireless networks listed.
Q3: Windows is unable to recognize my hardware. What should I do?
A3: Make sure your computer meets the minimum requirements as specified in Section 1 of this Quick Installation Guide. Also make sure that you install the Wireless Client Utility
(as described in Section 3) before connecting the Wireless USB Adapter. If Windows is still unable to recognize your hardware, then try installing the Wireless USB Adapter to a different USB port of your computer.
Q4: I cannot open the Wireless Configuration Utility. What should I do?
A4: Go to your Device Manager to make sure the adapter is installed properly. If you see a networking device with a yellow question mark or exclamation point, you will need to reinstall the device and/or the drivers. To access your Device Manager,
If you still encounter problems or have any questions regarding the
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference.
(2)This device must accept any interference received. Including interference that may cause undesired operation.
Waste electrical and electronic products must not be disposed of with household waste. Please recycle where facilities exist. Check with you Local Authority or Retailer for recycling advice.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
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