Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

◆Check that the breaker used for the air conditioner is switched on.

◆Check that the 5 Way indicator on the indoor unit is on;

if necessary press the (On/Off) button on the remote control.

◆Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 18 and 19 for further details)

The air conditioner does not operate with the remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit [23ft(7m) or less].

No beep is heard when you press the (On/Off) on the remote control

◆Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

◆Replace the remote control batteries if necessary.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected (AUTO, COOL, HEAT).

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 23 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

◆Check that the required temperature has been set correctly.

◆Increase the fan speed.

◆If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change

◆ Check that the operating mode is set to COOL, HEAT or FAN ;

when you press the

button

in the AUTO mode, the fan speed changes automatically and in the

 

 

DRY mode, it is set to AUTO.

The air flow direction does not ◆ Check that the air conditioner has been switched on; if necessary,

change when you press thepress the (On/Off) button on the remote control. button

The timer is not correctly triggered ◆ Check that the timer has been programmed correctly; see pages 18 and 19.

Odours are permeated in the room ◆ Air the room. during air conditioning

E-24

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Samsung AQ24A1(2)RCD, UQ18A9(0)RCFD, UQ24A1(2)RCD, UQ12AA(B)MCF, UQ09A5(6)MAF, AQ12AA(B)MCF Solving Common Problems
Page 23 Page 25

AQ18A9(0)RCFD, AQ18A9(0)RCF, AQ12AA(B)MCF, AQ24A1(2)RC, UQ09A5(6)MAF specifications

Samsung continues to establish itself as a leader in the HVAC market with its innovative air conditioning systems. Among its notable models are the AQ18A9(0)RCF, UQ24A1(2)RC, UQ12AA(B)MCF, AQ24A1(2)RC, and AQ12AA(B)MCF. Each of these models exemplifies advanced technology, energy efficiency, and user-friendly features, making them ideal choices for both residential and commercial applications.

The AQ18A9(0)RCF offers a robust cooling capacity, ensuring comfort even in the hottest months. This model is equipped with inverter technology, allowing it to adjust the compressor speed according to the actual cooling demand. This not only enhances energy efficiency but also reduces power consumption, resulting in lower electricity bills.

The UQ24A1(2)RC is another standout unit that features a sleek design, perfect for modern interiors. It employs Samsung's Wind-Free™ technology, which cools rooms without the uncomfortable feeling of direct cold air drafts. Instead, air is evenly dispersed through micro-holes, creating a pleasant indoor climate while maximizing comfort.

The UQ12AA(B)MCF is designed with versatility in mind. It is particularly suitable for smaller spaces yet does not compromise on performance. This model also features a low noise level, making it an excellent choice for areas where silence is preferred, such as bedrooms or studies.

For larger spaces, the AQ24A1(2)RC delivers high efficiency and powerful cooling. Its dual inverter technology promises quicker cooling and improved energy savings. The unit is also equipped with an easy-to-clean filter, ensuring cleaner air quality and less maintenance hassle over time.

Lastly, the AQ12AA(B)MCF showcases Samsung's commitment to eco-friendly technologies. With R32 refrigerant, it offers better energy efficiency and has a lower environmental impact compared to traditional refrigerants. This model also features a smart control system that can be operated via mobile applications, enabling users to adjust settings conveniently from anywhere.

In summary, Samsung's AQ and UQ series air conditioning units stand out for their innovative features, energy efficiency, and commitment to user comfort. Whether for residential or commercial use, these models represent Samsung's dedication to providing top-tier air conditioning solutions that cater to diverse needs and preferences.
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