Troubleshooting

Before you make a call to a service center, please check the items in the table below..

 

Check point

 

 

Solution

 

Check whether the Wi-Fi of the Smart phone

Activate the Wi-Fi connection of the Smart phone..

 

is activated..

 

 

 

Air conditioner

 

 

 

 

Check whether the Smart phone and the

 

cannot be found

The Smart phone and the air conditioner should be

air conditioner are connected to different

at Smart A/C

connected to the same wireless router..

wireless routers

 

 

application..

 

 

 

 

 

 

 

Check whether the Wi-Fi(

 

) light on the

Check whether the air conditioner is correctly connected to

 

 

 

 

 

display is on..

 

 

a wireless router..

 

 

 

 

The Smart phone is connected to the air conditioner correctly but it

Restart the Smart A/C application or reconnect the Smart

does not work..

 

 

 

phone with the wireless router..

 

 

 

 

When selecting In-home function of the Smart A/C application,

Select the air conditioner whose device number is the same

multiple appliances are searched..

 

 

as your air conditioner on the list..

 

 

 

 

 

I don’t have ID and Password to log in to Out-of-home of Smart A/C

Join the membership at Samsung Smart appliance website

(http://www..samsungsmartappliance..com) and register your

application..

 

 

 

 

 

 

air conditioner..

 

 

 

 

Out-of-home

Check whether the Wi-Fi(

 

) light on the

Check whether the air conditioner is connected to the

 

display is on..

 

 

wireless router correctly..

function of Smart

 

 

 

 

 

 

A/C application does

Check whether the Wi-Fi(

 

) light on the

Check whether the wireless router is connected to internet

not work..

 

 

display blinks at an interval of 0..5 sec..

correctly..

 

 

 

 

 

03 OTHERS

English-19

A3050 ET WiFi APP_IB_DB68-06171A-00_EN.indd 19

2016/5/5 15:55:46

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Samsung AR09HSSDPWKNEE, AR12HSSDPWKNEE manual Troubleshooting, English-19

AR12HSSDPWKNEE, AR09HSSDPWKNEE specifications

The Samsung AR09HSSDPWKNEE and AR12HSSDPWKNEE are part of Samsung's high-efficiency air conditioning lineup, designed to provide superior comfort while ensuring energy savings. These models are particularly popular for their advanced technologies and user-friendly features, making them ideal for residential and small commercial spaces.

One of the standout features of both models is the Digital Inverter Technology. This innovative technology maintains the desired temperature without the constant on-and-off cycling typical of conventional air conditioning units. As a result, these units provide a more stable cooling experience, while significantly reducing energy consumption. The Digital Inverter also helps in minimizing wear and tear, leading to increased lifespan and reduced maintenance needs.

The AR09HSSDPWKNEE and AR12HSSDPWKNEE are equipped with the Triple Protector Plus technology, which offers enhanced durability and reliability. This feature protects the compressor and provides safety against voltage fluctuations. Additionally, the units are designed to operate in extreme weather conditions, ensuring consistent performance even in high temperatures or low-voltage situations.

Another notable feature is the Fast Cooling mode. This allows the air conditioner to cool the room quickly to the desired temperature, making it incredibly convenient during hot weather. The units also come with a Quiet Mode, which minimizes noise levels, making them suitable for bedrooms or quiet spaces.

Energy efficiency is a critical characteristic of these models. With high energy efficiency ratings, they help in lowering electricity bills while being environmentally friendly. The units are also designed to be eco-conscious, with R32 refrigerant, which has a lower global warming potential than traditional refrigerants.

In terms of user interface, the AR09HSSDPWKNEE and AR12HSSDPWKNEE come with a sleek and intuitive remote control, allowing users to manage settings conveniently from anywhere in the room. Additionally, they feature a filtration system that improves indoor air quality by removing dust and allergens, creating a healthier living environment.

Overall, the Samsung AR09HSSDPWKNEE and AR12HSSDPWKNEE air conditioners combine cutting-edge technology, efficiency, and user-friendly features, making them an excellent choice for anyone looking to enhance their home’s comfort while keeping energy costs in check.