Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save your time and expense of an unnecessary call.

Problem

 

Explanation/Solution

 

 

The air conditioner does not

Check that the breaker used for the air conditioner is switched on.

operate at all

 

 

 

 

 

Wired Remote Controller

 

 

The air conditioner does not

is displayed on the wired remote controller. In this case,

operate with the remote

 

turn the air conditioner off and contact your dealer.

controller

 

 

 

 

 

Wired Remote Controller

 

 

When turning on/off the

In case of using the wired remote controller for a group, the air

air conditioner, it is not

 

conditioners connected to the remote controller are turned on/off in

turned on/off immediately.

 

order. Thus, it takes some time(up to 32 seconds).

 

 

Wireless Remote Controller

 

The air conditioner does not

Check that there are no obstacles between you and the remote

operate with the remote

 

control sensor.

controller

Check the wireless remote controller batteries.

 

Check that you are close enough to the remote control sensor.

 

 

(seven metres/yards or less).

Wireless Remote Controller

ENGLISH

No beep is heard when you

press (ON/OFF) on the remote controller

Check that you are pointing the remote controller at the remote control sensor on the receiver & display unit.

Replace the remote controller batteries if necessary.

If there is a strong light around the air conditioner, a three-wavelength light, a neon sign, etc., for example,

the air conditioner may not be operated with a remote controller. If this happens, use the remote controller close by the remote control sensor.

The air conditioner does

Check that the correct operating mode has been selected.

not cool or heat

The room temperature may be too low or too high.

 

Dust may be blocking the air filter guard; refer to page 12

 

for cleaning instructions.

 

Check that there is no obstacle in front of the outdoor unit.

 

 

When heating, the required

Check that the required temperature has been set correctly.

room temperature is never

Increase the fan speed.

reached and the air

 

conditioner frequently stops

 

 

 

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Samsung AVMBC020EA(B)0, AVMBC040CA0, AVMBC035EA(B), AVMBC032CA0, AVMBC072CA0 Solving Common Problems, Wired Remote Controller

AVMBC026EA(B)0, AVMBC040CA0, AVMBC035EA(B), AVMBC020CA0, AVMBC020EA(B)0 specifications

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