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Samsung B2030N, B2330, B2430L, B1930NW, B1730NW, B1630N, B2230 Troubleshooting, Monitor Self-Diagnosis

Models: B1930N B2230 B2230W B1630N B1930NW B1730NW B2030N B2330 B2430L B2030 B2230N

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5 Troubleshooting

5-1 Monitor Self-Diagnosis

• You can check if the product is working properly using the Self-Diagnosis function.

•If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.

1.Turn the product and the PC off.

2.Separate the signal cable from the product .

3.Turn the product on.

4.If the product is working properly, the <Check Signal Cable> message appears.

In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The product is working properly.

5-1	Troubleshooting

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Samsung B2030N, B2330, B2430L, B1930NW, B1730NW, B1630N, B2230W, B2230N user manual Troubleshooting, Monitor Self-Diagnosis

Contents

LCD Monitor User ManualTable Of Contents MAJOR SAFETY PRECAUTIONSINSTALLING THE PRODUCT USING THE PRODUCTWaste Electrical & Electronic Equipment - Europe only 1 Major Safety Precautions Using this Manual1-1 Before You Start Icons used in this manual1-2 Custody and Maintenance External Surface and Screen MaintenanceSecuring the Installation Space About persistent images1-3 Safety Precautions Icons used for safety precautionsPower Related Meaning of SignsInstallation Related Cleaning Related Usage Related Otherwise, it may result in electric shock or fire Maintaining the Correct Posture when Using this Product 2 Installing the Product 2-1 Package ContentsCONTENTS Monitor2-2 Installing the Stand Installing the Product Avoid lifting the product holding only the stand2-3 Removing the Stand 2-4 Installing the Stand for the Wall Mount 2-5 Connecting with a PC Installing the Product Digital by pressing the button2-6 Kensington Lock Locking the product3 Using the product 3-1 Setting the Optimal Resolution3-2 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-3 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-4 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-5 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-6 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-7 Standard Signal Mode Table DISPLAY MODEHORIZONTAL VERTICAL3-8 Standard Signal Mode Table DISPLAY MODE HORIZONTALVERTICAL PIXEL CLOCK MHZ3-9 Standard Signal Mode Table DISPLAY MODE HORIZONTALVERTICAL PIXEL CLOCK MHZ3-10 Standard Signal Mode Table DISPLAY MODE HORIZONTALVERTICAL PIXEL CLOCK MHZ3-11 Standard Signal Mode Table DISPLAY MODE HORIZONTALVERTICAL PIXEL CLOCK MHZ3-12 Standard Signal Mode Table DISPLAY MODE HORIZONTALVERTICAL PIXEL CLOCK MHZ3-13 Installing the Device Driver 3-14 Product Operating Buttons Product Operating ButtonsICON DESCRIPTIONPower LED ICONDESCRIPTION AUTO3-15 Using the Screen Adjustment Menu OSD On Screen Display PICTURETOP MENUS SUB MENUSMENU Provides preset picture settings optimized for various user environments such as editing a documentDESCRIPTION MENU COLORDESCRIPTION MENU DESCRIPTIONSIZE & POSITION PC signalsAV signals MENUSETUP&RESET MENUDESCRIPTION MENUMENU INFORMATIONDESCRIPTION Shows the frequency and resolution set on the PC MENUDESCRIPTION INFORMATIONWhat is Natural Color ? 4 Installing the Software4-1 Natural Color What is MagicTune? Installing the SoftwareRestrictions and Problems with the Installation MagicTune 4-2 MagicTune5. Select Yes to start removing MagicTune What is MultiScreen ? Restrictions and Problems with the Installation MultiScreen4-3 MultiScreen Installing the Software5 Troubleshooting 5-1 Monitor Self-Diagnosis5-2 Before Requesting Service THE ON SCREEN ADJUSTMENT MENU OSD DOES NOT APPEARA BLANK SCREEN APPEARS / I CANNOT TURN THE PRODUCT ON THE COLOR IS WEIRD / THE PICTURE IS DISPLAYED IN BLACK AND WHITEGRAPHICS CARD A “BEEP, BEEP” SOUND IS HEARD WHEN BOOTING THE COMPUTERMESSAGE IS DISPLAYED PLEASE TRY THE FOLLOWING Specifications More InformationMODEL NAME B1630N6-2 Power Saving Function POWER SAVING MODEPOWER OFF STATESpecifications MODEL NAMEB1730NW Class B Information Communication equipment for residential use6-4 Power Saving Function POWER SAVING MODEPOWER OFF STATESpecifications MODEL NAMEB1930N Class B Information Communication equipment for residential use6-6 Power Saving Function POWER SAVING MODEPOWER OFF STATESpecifications MODEL NAMEB1930NW Class B Information Communication equipment for residential use6-8 Power Saving Function POWER SAVING MODEPOWER OFF STATESpecifications MODEL NAMEB2030 Class B Information Communication equipment for residential use6-10 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-11 Specifications MODEL NAMEB2030N Class B Information Communication equipment for residential use6-12 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-13 Specifications MODEL NAMEB2230 Class B Information Communication equipment for residential use6-14 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-15 Specifications MODEL NAMEB2230N Class B Information Communication equipment for residential use6-16 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-17 Specifications MODEL NAMEB2230W Class B Information Communication equipment for residential use6-18 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-19 Specifications MODEL NAMEB2330 Class B Information Communication equipment for residential use6-20 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-21 Specifications MODEL NAMEB2430L Class B Information Communication equipment for residential use6-22 Power Saving Function POWER SAVING MODEPOWER OFF STATE6-23 Contact SAMSUNG WORLDWIDE NORTH AMERICALATIN AMERICA EUROPEEUROPE ASIA PACIFICASIA PACIFIC MIDDLE EAST & AFRICA