Appendix
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PROBLEM |
| SOLUTION |
| Forgot password | • Press the STOP ( | ) button (on front panel) for more than 5 seconds with |
| no disc inside. All settings including the password will revert to the factory | |
| settings. |
|
| Don’t use this unless absolutely necessary. | |
| • When the factory default settings are restored, all the user data stored in | |
| the BD data will be deleted. | |
| If you experience other problems. | • Go to the contents and find the section of the user manual that contains the | |
| explanations regarding the current problem, and follow the procedure once | |
| again. |
|
| • If the problem still cannot be solved, please contact your nearest Samsung | |
| authorized service centre. | |
| The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. | |
| • Clean the disc. |
|
| No HDMI output. | • Check the connection between the TV and the HDMI jack of the product. | |
| • Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input | |
| resolution. |
|
| Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support | |
| HDCP | |
|
| |
I cannot connect to the | • Check whether the network connection is successful or not by using | |
| Network Test menu. (See page 39) | |
| • Check whether the USB memory device is connected with product | |
| or not. |
|
| • The memory device must have at least 1GB of free space to accommodate | |
| the |
|
| You can check the available size in BD Data Management. (See page 35) | |
| • Please check whether the | |
| Allow(All). |
|
| • If all above fails, contact the contents provider or update the latest | |
| firmware. |
|
When using the | • The memory device must have at least 1GB of free space to accommodate | |
| occurs. | the |
|
| You can check the available size in BD Data Management. (See page 35) | |
NOTE
▪ When the factory default settings are restored, all the user data stored in the BD data will be deleted.