
| 
 | 
 | 
 | 
| PROBLEM | 
 | SOLUTION | 
| Forgot password | • Press the STOP ( | ) button (on front panel) for more than 5 seconds with | 
| 
 | no disc inside. All settings including the password will revert to the factory | |
| 
 | settings. | 
 | 
| 
 | Don’t use this unless absolutely necessary. | |
•When the factory default settings are restored, all the user data stored in the BD data will be deleted.
| If you experience other problems. | • Go to the contents and find the section of the user manual that contains the | |||
| 
 | explanations regarding the current problem, and follow the procedure once | |||
| 
 | again. | 
 | 
 | 
 | 
| 
 | • If the problem still cannot be solved, please contact your nearest Samsung | |||
| 
 | authorized service center. | 
 | 
 | |
| The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. | 
 | 
 | |
| 
 | • Clean the disc. | 
 | 
 | 
 | 
| No HDMI output. | • Check the connection between the TV and the HDMI jack of the player. | |||
| 
 | • Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input resolution. | |||
| Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support | |||
| 
 | HDCP  | 
 | 
 | |
| PC Share Manager function | 
 | 
 | 
 | 
 | 
| I can see folders shared through the PC | • Since it shows only files | corresponding to the Image, Music, | and | Movie | 
| Share Manager, but I cannot see the files. | categories, files that do | not correspond to these categories | may | not be | 
| 
 | displayed. | 
 | 
 | 
 | 
| AllShare function | 
 | 
 | 
 | 
 | 
| Video is played intermittently. | • Check if the network is stable. | 
 | 
 | |
•Check if the network cable is properly connected and if the network is not overloaded.
•Wireless connection between the server and the player is unstable. Check the connection.
| AllShare connection between TV and PC is | • IP address under the same subnetwork should be unique, otherwise IP | 
| unstable. | collision can results in such a phenomenon. | 
| 
 | • Check if you have a firewall enabled. | 
| 
 | If so, disable the firewall function. | 
08 Appendix
English 59
