PROBLEM |
| SOLUTION |
|
|
|
| Forgot password | • Press the STOP ( | ) button (on front panel) for more than 5 seconds with |
| no disc inside. All settings including the password will revert to the factory | |
| settings. |
|
| Don’t use this unless absolutely necessary. | |
•When the factory default settings are restored, all the user data stored in the BD data will be deleted.
| If you experience other problems. | • Go to the contents and find the section of the user manual that contains the |
| explanations regarding the current problem, and follow the procedure once |
| again. |
| • If the problem still cannot be solved, please contact your nearest Samsung |
| authorized service centre. |
|
|
| The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
|
|
| No HDMI output. | • Check the connection between the TV and the HDMI jack of the product. |
| • Check if your TV supports 576p/480p, 720p, 1080i, 1080p HDMI input |
| resolution. |
|
|
| Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support |
| HDCP |
I cannot connect to the
•The memory device must have at least 1GB of free space to accommodate the
You can check the available size in BD Data Management. (See page 35)
•Please check whether the•If all above fails, contact the contents provider or update the latest firmware.
When using the
You can check the available size in BD Data Management. (See page 35)
NOTE
▪ When the factory default settings are restored, all the user data stored in the BD data will be deleted.
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