Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

 

 

PROBLEM

 

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m.

 

• Remove batteries and hold down one or more buttons for several minutes

 

to drain the microprocessor inside the remote control to reset it. Reinstall

 

batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

 

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The screen aspect ratio is fixed on your Blu-ray Disc/DVDs.

 

• This is not a problem with the product.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the STOP (

) button (on the top panel) for more than 5 seconds

 

with no disc inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all the stored user BD data

 

is deleted.

 

08 Appendix

English 59

Page 58 Page 60
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Samsung BD-C7500W/EDC, BD-C7500W/XEE manual Appendix, Troubleshooting
Page 58 Page 60

BD-C7500W/EDC, BD-C7500W/XEE specifications

The Samsung BD-C7500W/XEE and BD-C7500W/EDC are remarkable Blu-ray players designed to elevate your home entertainment experience. Both models embody cutting-edge technology and a range of features that cater to modern viewing habits, making them invaluable additions to any home theater setup.

One of the standout features of the BD-C7500W series is its capability to play a wide array of disc formats, including Blu-ray, DVD, and CD. This versatility ensures that you can enjoy a diverse library of media without the need for multiple devices. With Full HD 1080p playback, viewers can experience high-definition content that brings movies and shows to life with exceptional clarity and detail.

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