Appendix, Troubleshooting | Samsung BD-D7000/XN, BD-D7000/EN

Appendix


	Troubleshooting
Before requesting service, please check the following.

PROBLEM	SOLUTION
No operation can be performed with the	• Check the batteries in the remote control. They may need replacing.
remote control.	• Operate the remote control at a distance of no more than 6.1m.

•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall batteries and try to operate the remote control again.

Disc does not play.	• Ensure that the disc is installed with the label side facing up.
	• Check the region number of the Blu-ray Disc/DVD.
Disc Menu does not appear.	• Ensure that the disc has disc menus.

The prohibition message appears on the	• This message appears when an invalid button is pressed.
screen.	• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).
	• You’ve requested a title or chapter number or search time that is out of
	range.
Play mode differs from the Setup Menu	• Some of the functions selected in the Setup Menu may not work properly if
selection.	the disc is not encoded with the corresponding function.
The screen ratio cannot be changed.	• The Screen Ratio is fixed on your Blu-ray Disc/DVD.
	• This is not a problem with the player.
No audio.	• Make sure you have selected the correct Digital Output in the Audio Options
	Menu.
The screen is blocked	• If the HDMI output is set to a resolution your TV cannot support (for
	example, 1080p), you may not see a picture on your TV.
	• Press the STOP (	) button (on front panel) for more than 5 seconds with
	no disc inside. All settings will revert to the factory settings.
	• When the factory default settings are restored, all stored user BD data is
	deleted.

64 English

BD-D7000/XE, BD-D7000/XN, BD-D7000/ZF, BD-D7000/EN specifications

The Samsung BD-D7000/EN is a state-of-the-art Blu-ray player that stands out with its sleek design and advanced features. Launched as part of Samsung's line of high-definition home entertainment systems, this model is not only a typical Blu-ray player but also a versatile media hub that can elevate your viewing experience.

One of the key features of the BD-D7000/EN is its ability to play a variety of disc formats. It is compatible with Blu-ray discs, DVDs, and CDs, allowing users to enjoy a vast library of content without needing multiple players. Its exceptional upscaling technology enhances the quality of standard DVDs to near High Definition, ensuring that older content looks impressive on high-resolution TVs.

In addition to its disc playback capabilities, the BD-D7000/EN boasts an array of smart features. It includes built-in Wi-Fi connectivity, which allows users to access various streaming services directly from the player. Services such as Netflix, YouTube, and Hulu can be navigated seamlessly, making it easy to enjoy a wide range of online content. Additionally, the player supports Samsung’s Smart Hub interface, providing an intuitive platform for users to browse and discover new media.

Audio quality is another standout characteristic of the BD-D7000/EN. It supports high-definition audio formats, including Dolby TrueHD and DTS-HD Master Audio. This ensures that viewers can experience immersive sound that complements the stunning visuals, enhancing the overall entertainment experience. Moreover, the player’s HDMI output allows for a straightforward connection to modern televisions and sound systems.

Furthermore, the BD-D7000/EN is designed with a sleek, minimalistic aesthetic, featuring a slim profile that can fit into any entertainment setup without taking up excessive space. Its touch-sensitive controls add a modern twist, allowing for easy navigation without the need for protruding buttons.

For those who value convenience and versatility, the Samsung BD-D7000/EN serves as a reliable option that combines high-quality Blu-ray playback, smart streaming features, and impressive audio performance. It's an excellent investment for anyone looking to enhance their home theater experience with cutting-edge technology and design.

Samsung BD-D7000/XN, BD-D7000/EN, BD-D7000/ZF, BD-D7000/XE manual Appendix, Troubleshooting

Models: BD-D7000/XE BD-D7000/XN BD-D7000/ZF BD-D7000/EN

Appendix

Troubleshooting

PROBLEM

SOLUTION

screen.

range.

example, 1080p), you may not see a picture on your TV.

• Press the STOP (

BD-D7000/XE, BD-D7000/XN, BD-D7000/ZF, BD-D7000/EN specifications