I can see folders shared through AllShare, but I cannot see the files.
Video is played intermittently.
AllShare connection between product and PC is unstable.
PROBLEM
If you experience other prob- lems.
The picture is noisy or distort- ed
No HDMI output.

SOLUTION

Go to the contents and find the section of the user manual that contains the explanations regarding the current prob- lem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest Samsung authorised service centre.

Make sure that the disc is not dirty or scratched.

Clean the disc.

Check the connection between the TV and the HDMI jack of the product.

Check if your TV supports 576p, 720p, 1080i, 1080p HDMI input resolution.

If random noise appears on the screen, it means that TV Abnormal HDMI output screen. does not support HDCP (High-bandwidth Digital Content

Protection).

AllShare function

AllShare shows only files corresponding to the Videos, Photos, and Music categories. Files that do not correspond to these categories may not be displayed.

Check if the network is stable.

Check if the network cable is properly connected and if the network is not overloaded.

The wireless connection between the DLNA compatible device and the product is unstable. Check the connection.

The IP address under the same subnetwork should be unique. If they are not, IP interference can cause this phe- nomenon.

Check if you have a firewall enabled. If so, disable the firewall function.