Appendix
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PROBLEM | SOLUTION |
Forgot password. | • Press the @ button (on the top panel) for more than 5 seconds with no |
| disc inside. The initialization message appears on the screen, and the |
| player turns off automatically. When you turn your product on again, all the |
| settings will be reset. |
| Don't use this unless absolutely necessary. |
| • When the factory default settings are restored, all stored user BD data will |
| be deleted. |
The picture is noisy or distorted. | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
No HDMI output. | • Check the connection between the TV and the HDMI jack of the product. |
| • Check if your TV supports the 576p/480p, 720p, 1080i or 1080p HDMI |
| input resolution. |
Abnormal HDMI output appears on the | • If random noise appears on the screen, it means that TV does not support |
screen. | HDCP |
If you experience other problems. | • Go to the table of contents and find the section of the user manual that |
| contains information about the feature you are having the problem with, |
| and then follow the procedure again. |
| • If you still cannot resolve the problem, please contact your nearest |
| Samsung authorised service Centre. |
Play Multimedia on network devices |
|
You can see folders shared on network | • Multimedia list only shows Video, Photo, and Music files. Other types of files |
devices, but cannot see the files. | are not displayed. |
Video plays intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • The wireless connection between the DLNA compatible device and the |
| product is unstable. |
| Check the connection. |
The Network connection between the product | • IP addresses within the same subnetwork should be unique. |
and the PC is unstable. | If they are not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
